Restaurant Experience Leader at McGuire Moorman Hospitality

4 weeks ago


New Orleans, Louisiana, United States McGuire Moorman Full time

Company Overview

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At McGuire Moorman Hospitality, we strive to create exceptional experiences that blend food, service, and design seamlessly. Our refined hospitality is achieved through storytelling, attention to detail, and outstanding dining and retail experiences.

We are a leading hospitality group managing and owning hotels such as the Hotel Saint Vincent in New Orleans. We also provide F&B consultation for the Austin Proper Hotel, overseeing three restaurants, in-room dining, and banquets throughout the property.

Job Description

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The Restaurant Manager will oversee the overall dining experience for our guests at Hotel Saint Vincent. This includes providing exceptional service, engaging with guests, offering recommendations, and ensuring a seamless experience.

You will monitor and maintain service standards, address issues promptly, and collaborate with the management team to develop strategies for improving service quality and guest experience.

Responsibilities

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  • Provide exceptional service by engaging with guests and ensuring a seamless experience
  • Monitor and maintain service standards, addressing issues promptly
  • Collaborate with the management team to develop strategies for improving service quality and guest experience
  • Oversee table reservations, seating arrangements, and guest flow to optimize seating capacity and minimize wait times
  • Train and mentor staff on service techniques, product knowledge, and customer engagement
  • Continuously monitor industry trends, emerging products, and customer preferences to stay ahead
  • Coordinate with the kitchen team for seamless communication and coordination between front-of-house and back-of-house operations
  • Manage inventory and POS systems administration
  • Develop and enforce standard operating procedures (SOPs) for service staff
  • Ensure compliance with health and safety regulations and maintain cleanliness and organization

Requirements

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  • Previous experience in a supervisory or managerial role within the hotel industry
  • In-depth food and beverage operations knowledge, including service techniques and product knowledge
  • Proficient in managing inventory, cost control, and analyzing sales data
  • Familiarity with health and safety regulations in the hotel industry
  • Strong leadership skills with the ability to motivate and inspire a team
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organizational abilities

Benefits

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  • Competitive Salary: $70,000 - $75,000 per year
  • Beverage Education Reimbursement
  • Paid Time Off
  • MML Property Discounts (Hotel, Restaurant, Retail)
  • Health Benefits
  • Medical, Dental, Vision, Disability, Life, and Pet Insurance
  • Retirement Benefits
  • Parental Leave
  • Advancement and Promotion Opportunities
  • Community Service Opportunities
  • Relocation Assistance

Physical Requirements

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The physical demands of this position include standing, walking, sitting, reaching, climbing, balancing, stooping, kneeling, crouch, or crawling. The employee must occasionally lift and move up to 25 pounds.

Background Check

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A comprehensive background check will be conducted if an offer is extended for this position. This process may include verification of employment history, education credentials, criminal records, and other relevant information.



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