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Technical Account Manager

2 months ago

Atlanta, Georgia, United States TRC Talent Solutions Full time
Job Title: Technical Account Manager - Busbar Solutions

We are seeking a highly skilled Technical Account Manager to join our team at TRC Talent Solutions. As a key member of our organization, you will be responsible for cultivating and maintaining strong relationships with key clients, understanding their business needs, and ensuring customer satisfaction.

Key Responsibilities:
  • Cultivate and maintain strong relationships with key clients, understanding their business needs and ensuring customer satisfaction.
  • Serve as the primary point of contact for key accounts, addressing inquiries, resolving issues, and providing technical support.
  • Identify opportunities for upselling or cross-selling of products and services.
  • Collaborate with the sales team to develop account expansion strategies and achieve revenue growth targets.
  • Possess in-depth knowledge of busbar technology and its applications.
  • Stay abreast of industry trends, competitor products, and emerging technologies to provide informed insights to clients.
  • Work closely with internal teams, including engineering, production, and logistics, to ensure the successful execution of projects and timely delivery of products.
  • Coordinate with clients to gather technical requirements and provide accurate project timelines.
  • Proactively identify and address any technical or logistical issues that may arise during the project lifecycle.
Requirements:
  • Bachelor's degree in Engineering or a related field. Advanced degree is a plus.
  • Minimum of 10 years of experience in technical account management within the engineering or manufacturing industry.
  • Proven track record of successfully managing large accounts and achieving revenue targets.
  • Proficient in busbar technology and its applications.
  • Strong understanding of electrical systems and components.
  • Excellent verbal and written communication skills.
  • Ability to convey technical information to both technical and non-technical stakeholders.
  • Strong analytical and problem-solving skills.
  • Ability to think strategically and propose effective solutions.

TRC Talent Solutions is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.