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Food Service Associate

2 months ago

Shreveport, Louisiana, United States Superior Grill Shreveport Full time
Welcome to Superior Grill Shreveport

We are excited to announce an opening for the position of Food Service Associate. In this role, you will be responsible for taking orders and delivering meals and beverages to our esteemed patrons. Your goal will be to ensure that every guest enjoys a delightful dining experience.

Key Responsibilities:

  • Deliver outstanding service to each guest
  • Create a welcoming atmosphere for all visitors
  • Maintain the quality of food and drinks
  • Follow established timing standards
  • Seek opportunities to enhance service and optimize table turnover
  • Respond to inquiries and provide menu recommendations
  • Be knowledgeable about our menu offerings
  • Utilize suggestive selling techniques to improve guest satisfaction
  • Keep dining areas tidy and minimize waste
  • Contribute to a clean and safe working environment
  • Serve alcoholic beverages in a responsible manner
  • Adhere to cash handling procedures
  • Arrive on time and wear the appropriate uniform

Qualifications:

  • Must be of legal age to serve alcohol
  • Possess necessary certifications and licenses
  • Strong written and verbal communication skills
  • Physical ability to perform job functions
  • Responsible handling of cash transactions
  • Ability to work collaboratively in a team and manage multiple tasks
  • High school diploma or equivalent; higher education is a plus
  • Prior experience in the food service sector
  • Customer service experience is advantageous
  • Fluency in English is required

Essential Skills & Attributes:

  • Basic Math Skills
  • Effective Verbal Communication
  • Customer Service Orientation
  • Conflict Resolution Abilities
  • Team Collaboration
  • Persistence and Resilience
  • High Energy Levels
  • Focus on Meeting Customer Needs
  • Attention to Detail
  • Professional Conduct
  • Relationship Building Skills
  • Physical Stamina