Clinical Trial Communication Specialist
2 months ago
About CRU Fortrea Clinical Research Unit Inc.:
CRU Fortrea is a distinguished contract research organization (CRO) committed to excellence and innovation in clinical trials. We collaborate with pharmaceutical, biotechnology, and medical device firms globally, providing a wide array of solutions across more than 20 therapeutic domains. Our dedicated team of over 19,000 professionals operates in over 90 countries, facilitating advancements in drug and device development on a global scale.
Position Overview:
- Manage incoming and outgoing communications with prospective study participants.
- Enter medical and demographic information into our database.
- Relay study information to participants effectively.
- Conduct telephone screenings in accordance with study protocols.
- Arrange screening appointments for qualified participants.
- Verify appointments with participants.
- Execute additional assigned responsibilities as required.
Qualifications:
- High school diploma or equivalent qualification.
- Proficient in various computer applications.
- Strong attention to detail and precision.
- Exceptional written and verbal communication abilities.
- Capability to adhere closely to scripts and directives.
- Professional demeanor and a focus on customer service.
- 1-2 years of experience in customer service is preferred.
- Familiarity with medical terminology is advantageous.
We are looking for enthusiastic individuals who are dedicated to enhancing clinical trials and fostering innovation. At CRU Fortrea, we strive to transform the development process and provide significant therapies to patients worldwide.
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