Front Desk Guest Services Ambassador

2 days ago


Cape Canaveral, Florida, United States OCI Hospitality Full time
About Us

OCI Hospitality is a hospitality company that operates hotels with a focus on enriching the lives of others through hospitality.

We believe that our team members are at their best when they are friendly, flexible, hardworking, and helpful. Our hotels provide a welcoming environment for guests, with amenities such as free breakfast, a fitness center, business center, meeting rooms, banquet rooms, and an outdoor pool.


About the Role

The Guest Service Representative is the first point of contact for guests, setting the tone for their stay. This role requires excellent communication skills, the ability to multitask, and a positive attitude. The Guest Service Representative will be responsible for checking guests in and out, answering phone calls, fulfilling guest requests, and ensuring that billing and payments are correct.

They will also be responsible for actively ensuring safety and security measures are being met, and may be asked to shuttle guests to/from the airport or a local restaurant during a shift.


About You

We are looking for a team player who is adaptable, flexible, and able to work well under pressure. The ideal candidate will have a positive disposition, be able to work flexible hours, including weekends, and have a commitment to dependability.

They will also be able to juggle multiple tasks while retaining their composure and remaining approachable. A genuine spark for making connections with team members and guests is paramount.


What You Gain

As a member of our team, you will be part of a company that values its employees and provides a rewarding, fun, and flexible work environment. We offer exciting perks and an atmosphere designed to encourage and promote career growth within the company.



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