Guest Services Representative- Country Inn and Suites

3 months ago

Cape Canaveral, United States OCI Hospitality Full time
About Us:

Our hotel is proudly operated by OCI Hospitality.

The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in.

Welcome to Country Inn & Suites We are so glad you are considering us as your future workplace At Country Inn & Suites we have 151 rooms, a fitness center, business center, meeting rooms, banquet rooms, and an outdoor pool. We provide guests with free breakfast in the morning, our Fly and Stay program featuring airport and cruise transportation, and so much more We are located within reach of Port Canaveral, NASA, Boeing, SpaceX, Cocoa Beach, and Kennedy Space Center all from the comfort of Cape Canaveral, Florida.

About the Role:

Guest Service Representatives are our Directors of First Impressions. From how you answer the phone to how you greet the guest when they arrive, you set the tone for the entirety of the guest's stay. Guest Service Representatives become the go-to person for our guestsasking directions to their room, where to go for dinner, what attractions to visit, directions to the closest car wash, and how about some extra towels and a late checkout? Guest Service Representatives often have multiple tasks at hand between answering phones, checking guests in/out, fulfilling guest requests, communicating with our Maintenance and Housekeeping team members, ensuring that billing and payments are correct, actively ensuring safety and security measures are being met, etc.. Guest Service Representatives must confidently and compassionately respond to guest service issues, taking ownership for the situation and ensuring that our guests are taken care of using the tools and training we support you with. In this role, you may be asked to shuttle guests to/from the Duluth Airport or a local restaurant during a shift.

About You:

A positive disposition and working well as part of a team is fundamental. Must be able to work flexible hours, including weekends, along with a commitment to dependability. You must be adapt at juggling multiple tasks while retaining your composure and remaining approachable. A genuine spark for making connections with your team members and our guests is paramount. An authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential. Possession of a valid driver's license and evidence of insurability. Your driving record that is acceptable per our current insurance carrier guidelines.

What You Gain:

You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company.

  • Breakfast Attendant Country Inn

    2 months ago

    Cape Canaveral, United States OCI Hospitality Full time

    Property Location: Country Inn and Suites Cape CanaveralEssential Duties and Responsibilities Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly   Prepares and serves food and beverages according to company policies, procedures and brand standards Assists in monitoring and upholding policies...

  • Breakfast Attendant

    4 weeks ago

    Cape Canaveral, Florida, United States OCI Hospitality Full time

    **Job Summary**We are seeking a highly skilled Breakfast Attendant to join our team at Country Inn and Suites Cape Canaveral. As a Breakfast Attendant, you will be responsible for providing exceptional guest service and ensuring all guest inquiries and concerns are addressed promptly.Key Responsibilities:Prepare and serve food and beverages according to...

  • Breakfast Attendant

    4 weeks ago

    Cape Canaveral, FL, United States OCI Hospitality Full time

    **Job Summary**OCI Hospitality is seeking a highly skilled Breakfast Attendant to join our team at the Country Inn and Suites Cape Canaveral. As a Breakfast Attendant, you will be responsible for providing exceptional guest service and ensuring all guest inquiries and concerns are addressed promptly.**Key Responsibilities**Prepare and serve food and...

  • Front Desk Representative

    4 weeks ago

    Cape Canaveral, Florida, United States OCI Hospitality Full time

    About the RoleAs a Guest Service Representative, you will be the first point of contact for our guests, setting the tone for their entire stay. You will be responsible for answering phones, checking guests in and out, fulfilling requests, and communicating with our maintenance and housekeeping teams.You will also be responsible for ensuring that billing and...

  • Front Desk Representative

    4 weeks ago

    Cape Canaveral, FL, United States OCI Hospitality Full time

    About Us:OCI Hospitality is a hospitality company that operates Country Inn & Suites. Our mission is to enrich the lives of others through hospitality.We believe that every team member is at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays a vital role in enriching the lives of our team members,...

  • Spa Therapist

    4 weeks ago

    Cape Elizabeth, Maine, United States Inn by the Sea Full time

    Job SummaryWe are seeking a skilled Spa Therapist to join our team at Inn by the Sea. As a Spa Therapist, you will be responsible for providing professional massages and spa body treatments to our guests.Key ResponsibilitiesProvide professional massages with various techniques such as Swedish, aromatherapy, sports massage, reflexology, deep tissue, and stone...

  • Guest Service Ambassador

    4 weeks ago

    Cape Canaveral, United States LBA Hospitality Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at LBA Hospitality. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a seamless and enjoyable experience for our guests.Key ResponsibilitiesProvide personalized guest service, responding to guest requests...

  • Hotel General Manager

    4 weeks ago

    Cape Canaveral, Florida, United States Valor Hospitality Full time

    Holiday Inn Express Cape Canaveral General Manager OpportunityThe new Holiday Inn Express Cape Canaveral is now open for business. As a General Manager, you will be responsible for leading the team and ensuring the hotel meets all debt and lease term obligations. You will also be responsible for developing departmental sales plans, researching and analyzing...

  • Resort Activities Associate

    2 months ago

    Cape Canaveral, United States Holiday Inn Club Vacations Full time

    Job DescriptionJob DescriptionAt Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in...

  • Hotel General Manager

    4 weeks ago

    Cape Canaveral, United States Valor Hospitality Full time

    Hotel General Manager OpportunityWe are seeking an experienced Hotel General Manager to lead our new Holiday Inn Express in Cape Canaveral, FL. As a key member of our team, you will be responsible for developing and implementing sales strategies, managing hotel operations, and ensuring exceptional guest relations.Key Responsibilities:Develop and implement...

  • Front Desk Guest Services Ambassador

    1 month ago

    Cape Canaveral, Florida, United States OCI Hospitality Full time

    About UsOCI Hospitality is a hospitality company that operates hotels with a focus on enriching the lives of others through hospitality.We believe that our team members are at their best when they are friendly, flexible, hardworking, and helpful. Our hotels provide a welcoming environment for guests, with amenities such as free breakfast, a fitness center,...

  • Front Desk Guest Services Ambassador

    1 month ago

    Cape Canaveral, Florida, United States OCI Hospitality Full time

    About the Role:As a Guest Service Representative, you will be the face of our hotel, setting the tone for our guests' stay. You will be responsible for answering phones, checking guests in and out, fulfilling guest requests, and ensuring that billing and payments are correct. You will also be responsible for actively ensuring safety and security measures are...

  • Customer Service Representative

    4 weeks ago

    Cape Canaveral, Florida, United States MLSBC Cruises, Inc. Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Services Representative. As a key member of our Guest Cruise Experience team, you will play a vital role in ensuring our guests have a memorable and enjoyable experience.Provide exceptional customer service to guests, responding to their inquiries and...

  • Regional Sales Manager

    4 weeks ago

    Cape Canaveral, Florida, United States OCI Hospitality Full time

    Job Title: Regional Sales ManagerOCI Hospitality is seeking a highly motivated and experienced Regional Sales Manager to join our team at Hyatt Place & Country Inn & Suites Cape Canaveral.Job SummaryThe Regional Sales Manager will be responsible for driving sales growth and revenue across multiple hotel markets. This role will focus on building and...

  • Hotel General Manager

    4 weeks ago

    Cape Canaveral, FL, United States Valor Hospitality Full time

    Hotel General Manager Job DescriptionAt Valor Hospitality, we are seeking an experienced General Manager to lead our new Holiday Inn Express in Cape Canaveral, FL. As a key member of our team, you will be responsible for overseeing the daily operations of the hotel, ensuring exceptional guest relations, and driving revenue growth.Key Responsibilities:Develop...

  • Hotel General Manager

    2 months ago

    Cape Canaveral, United States Valor Hospitality Partners Full time

    Now hiring an Experienced General Manager for our beautiful new hotel at the cruise ports. Enjoy a career at the beach!HOLIDAY INN EXPRESS CAPE CANAVERALThe new Holiday Inn Express Cape Canaveral is here! Situated just minutes away from the beach, cruise ports, and Kennedy Space Center, the hotel’s location offers unparalleled convenience. Enjoy spacious...

  • Hotel General Manager

    2 months ago

    Cape Canaveral, United States Valor Hospitality Partners Full time

    Now hiring an Experienced General Manager for our beautiful new hotel at the cruise ports. Enjoy a career at the beach!HOLIDAY INN EXPRESS CAPE CANAVERALThe new Holiday Inn Express Cape Canaveral is here! Situated just minutes away from the beach, cruise ports, and Kennedy Space Center, the hotel’s location offers unparalleled convenience. Enjoy spacious...

  • Hotel General Manager

    4 weeks ago

    cape canaveral, United States Valor Hospitality Partners Full time

    Now hiring an Experienced General Manager for our beautiful new hotel at the cruise ports. Enjoy a career at the beach!HOLIDAY INN EXPRESS CAPE CANAVERALThe new Holiday Inn Express Cape Canaveral is here! Situated just minutes away from the beach, cruise ports, and Kennedy Space Center, the hotel’s location offers unparalleled convenience. Enjoy spacious...

  • Hotel General Manager

    2 weeks ago

    cape canaveral, United States Valor Hospitality Partners Full time

    Now hiring an Experienced General Manager for our beautiful new hotel at the cruise ports. Enjoy a career at the beach!HOLIDAY INN EXPRESS CAPE CANAVERALThe new Holiday Inn Express Cape Canaveral is here! Situated just minutes away from the beach, cruise ports, and Kennedy Space Center, the hotel’s location offers unparalleled convenience. Enjoy spacious...

  • Porter - Ambassador Services

    1 month ago

    Cape Canaveral, Florida, United States Ambassador Services Full time

    Job DescriptionJob Title: PorterAt Ambassador Services, we are seeking a skilled Porter to assist our guests during their embarkation and disembarkation experience. As a Porter, you will be responsible for helping guests with their luggage needs, moving luggage through security zones, and loading/unloading luggage from the vessel.Key Responsibilities:Assist...