Brand Ambassador

3 weeks ago

New York, New York, United States Pear VC Full time

Brand Manager Job Summary:

We are seeking a skilled Brand Manager to join our team at Pear VC. As a Brand Manager, you will be responsible for building and maintaining strong relationships with assigned brand accounts, serving as the main point of contact and trusted advisor. This role requires a solid understanding of digital marketing, content creation, and distribution strategies, as well as a proven ability to quickly grasp and communicate industry-specific value propositions.


Key Responsibilities:

  • Customer Relationship Management: Build and maintain strong relationships with assigned brand accounts, serving as the main point of contact and trusted advisor.
  • Brand Onboarding: Onboard new brand accounts by delivering a top-tier first experience with Pear VC, ensuring full alignment around success metrics, goals, and expectations.
  • Product Education: Act as a subject matter expert on the platform's features, functionalities, and updates, training brands on how to best leverage new tools and opportunities to enhance their content strategies.
  • Creative Optimization: Guide brands in optimizing their content for maximum impact, providing insights on improving content quality, format, and distribution channels based on platform analytics and industry best practices.
  • Problem Solving: Proactively identify challenges or roadblocks that brands might encounter and provide timely solutions, working cross-functionally with internal teams to address technical, operational, or content-related issues.
  • Performance Analysis: Regularly analyze content performance metrics, engagement data, and audience feedback, translating insights into actionable recommendations to enhance brand success and achieve KPIs.
  • User Acquisition: Deploy marketing strategies across channels (social, digital, earned) to grow active users on Pear VC.


Requirements:

  • Experience: Minimum of 3-4 years of professional experience in general marketing, brand marketing, account management, project management, customer success, or a similar role.
  • Marketing Expertise: Solid understanding of digital marketing, content creation, and distribution strategies, as well as an understanding of internal marketing team success metrics.
  • Industry Knowledge: Familiarity with social media/consumer brands and a proven ability to quickly grasp and communicate industry-specific value propositions.
  • Communication Skills: Exceptional verbal and written communication skills, with the ability to engage and influence decision-makers.
  • Results-Driven: A track record of successful client relationships.
  • Team Player: Collaborate effectively with cross-functional teams, including marketing, customer success, and product development, to ensure a seamless customer experience.
  • Adaptability: Thrive in a fast-paced environment and demonstrate adaptability to evolving market conditions and customer needs.


Nice to Haves:

  • Experience in working with content creation platforms or digital marketing technologies.
  • Familiarity with social media platforms, SEO, community and online advertising.
  • Previous experience in technology or working with brands directly.


What We Offer:

Healthcare and retirement benefits

Paid time off


Why Join Us:

At Pear VC, we're passionate about empowering people to translate their social value into economic value. We're looking for talented individuals who share our vision and are eager to make a meaningful impact in the industry. If you're a skilled Brand Manager with a passion for digital marketing and customer success, we encourage you to apply for this exciting opportunity at Pear VC.

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