Key Holder

4 weeks ago


New York, New York, United States FP Movement Full time
Key Holder Role Summary

A Key Holder at FP Movement collaborates with the management team to supervise store operations and lead an engaging environment for customers and team members. This includes driving sales, building awareness of key metrics, and contributing to the development of others.

Key Responsibilities:

Acts as a brand ambassador and reflects the company values
Partners with the store leadership team to create an engaging experience that appeals to the FP Movement customer
Creates selling initiatives that enhance the customer experience
Encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer on shared interests of wellness and fitness

Leadership and Team Management:

Acts as an elevated team member, exercising decision-making and multitasking capabilities while prioritizing service over tasks
Participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales
Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions

Visual and Business Operations:

Supports the store management team by participating in daily office procedures, execution of operations, and store maintenance
Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP Movement's visual and display standards
Adheres to stores safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Communication and Relationships:

Supports an inclusive and people-first philosophy, engaging employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
Stays current and collaborates with the leadership team to respond to communication, contributes to sharing information with the team, and actively participates in daily meetings and chat ins
Displays eagerness to develop new skills while being open and responsive to feedback, enhances environment through displaying optimism, positivity, and proactive problem-solving skills

Role Qualifications:

Passion for FP Movement and/or connection to the local fitness community
Experience being a team player
Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays
Eagerness to learn and grow within the brand

Perks and Benefits:

URBN offers comprehensive Perks & Benefits to employees, including medical, dental, vision, PTO, generous employee discounts, retirement savings, and more

Pay Range:

Starting from USD $18.00/Hr.

Free People Movement Wage Transparency:

To view information related to various state-specific wage transparency laws, click here

EEO Statement:

URBN celebrates diversity and is committed to creating an inclusive environment for all employees, providing equal employment opportunities without regard to race, color, sex, religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law
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