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Client Support Specialist

2 months ago

Salt Lake, Utah, United States Just Right Heating And Cooling Full time
About Us

At Just Right Heating And Cooling, we pride ourselves on our growth, driven by our commitment to excellence and the satisfaction of our clients. Our reputation in the industry is built on years of dedicated service. Joining our team means becoming part of a supportive environment where quality work is recognized and rewarded.

Your Role

We are seeking dedicated Customer Service Representatives who view this role as a career path rather than just a job. Your genuine concern for our clients will be essential in providing them with the best experience possible.

Your Responsibilities

As a key member of our team, you will enhance customer satisfaction by converting incoming inquiries into scheduled service appointments.

Key Responsibilities Include:
  • Mastering our call script to ensure professional and authentic communication with clients.
  • Engaging in ongoing training to develop your skills and advance your career.
  • Updating and maintaining our customer database with accurate information.
  • Coordinating effectively with dispatch and your supervisor.
Qualifications
If you find joy in meeting challenges and excel in customer interactions, you are the ideal candidate for this position.

What We Provide
  • Comprehensive Medical Insurance covering you and your family’s health, dental, vision, life insurance, and disability.
  • A 401k Plan with company matching contributions.
  • A supportive team environment where we value relationships and camaraderie. Our company outings foster friendships that last a lifetime.
If you are looking for a meaningful career where your contributions are valued and have a direct impact on our success, we encourage you to learn more about Just Right Heating And Cooling. Visit our website for further insights into our company culture and values.