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Banquet Operations Manager

2 months ago

Bettendorf, Iowa, United States Bettendorf Full time

The Banquet Supervisor is a key member of the hotel team, responsible for the administration, production, and operation of the banquet department.

Key Responsibilities:

  • Develop and manage the overall operation of the banquet department, including budgeting and cost control.
  • Coordinate and oversee all banquet activities, ensuring seamless execution and exceptional customer service.
  • Ensure the safety and security of employees and customers, implementing programs to prevent loss-time injuries.
  • Assist with hiring, training, and evaluating staff, promoting a positive and productive work environment.
  • Review banquet activities and promotions with the manager, identifying areas for improvement and implementing changes as needed.
  • Collaborate with department directors and managers to achieve business objectives and drive results.

Requirements:

  • Strong verbal and written communication skills, with the ability to effectively manage and maintain professional relationships with all personnel.
  • Ability to work efficiently under pressure in a fast-paced environment, with frequent time constraints and interruptions.
  • Professional appearance and demeanor, with the use of personal discretion at all times during business operations.
  • Pleasant, friendly, and welcoming attitude, with a focus on delivering exceptional customer service.
  • Experience operating a computer, MICROS Point-of-Sale system, and Microsoft Office.

Education and Experience:

  • High School or Equivalent.
  • Five to seven years of experience as a food and beverage service supervisor or equivalent work experience is required.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.