Treasury Management Product Trainer

5 days ago

Bettendorf, Iowa, United States TBK Bank, SSB Full time
Join TBK Bank, SSB

At TBK Bank, SSB, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK stands for helping the people and business in our communities succeed. We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals.

In this role, you will be responsible for organizing, planning, and scheduling product training for Treasury Management clients. You'll also coordinate and communicate with senior leadership, Treasury Management Product Managers, clients, and other stakeholders to maintain product knowledge to ensure Treasury Management clients are fully trained on all requested services.

A Day in the life:
  • Facilitate and lead training classes using a variety of delivery methods. Training includes all Treasury Management products and services.
  • Demonstrate proficiency in Treasury Management and foundational facilitator competencies.
  • Develop training materials and client communications regarding updates to banking industry rules and regulations by product.
  • Must be familiar with all Organizational policies and procedures that are job related and/or consistent with business necessity.
  • Report on progress and training metrics on a monthly and quarterly basis.
  • Originate surveys to gather client feedback and to gather information on Treasury Management product performance.
  • Assist in the testing and support of product upgrades as needed.
  • Develop and maintain written product procedures, product guides, and client user guides.
  • Develop and provide training on new/enhanced product rollouts.
Client Management and Support
  • Participate in complex client implementations to ensure exceptional client experience.
Product Sales and Promotion
  • Partner with Marketing teams and Product Managers to develop an effective marketing and sales strategy for assigned products based on client feedback.
  • Provide input for the development of:
    • CRM campaigns
    • Branch/ Officer/Service training
    • Sales tools/ Collateral material
    • Risk Assessments
    • Product policies and procedures
    • Audit requirements
  • Monitor client and partner feedback.
  • Complete all other projects as assigned.
To succeed in this role, you'll need:
  • Bachelor's degree and/or AAP or CTP designation a plus.
  • Prior banking or Treasury Management experience required.
  • 3 -5 years of experience in Treasury Management Training, Service, Sales, Operations, Project and/or Product Management
  • Understanding of business Payment and Receivable processes
Additional skills and abilities we're seeking:
  • Excellent communication skills required, both written and verbal
  • Excellent presentation skills
  • Excellent Customer Service skills
  • Critical thinker with innovative problem-solving skills to resolve novel problems quickly and with sound judgment.
  • Ability to maintain confidential customer, team member, and organizational information in a responsible and secure manner.
  • Adaptable, open to, and respectful of differing points of view
  • Ability to cope with organization change in a positive manner
  • Seize opportunities without direction
  • Able to manage multiple demands and shifting priorities
  • Strong attention to detail and good planning and organization skills
  • Proficient computer skills; Microsoft Word, Excel and Outlook.
Work Environment

The work environment characteristics described here may be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
  • Ability to work in a confined area.
  • Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.
  • While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer keyboard and telephone.
  • Specific vision abilities are required by this job due to computer work.
  • Light to moderate lifting is required.
  • Regular, predictable attendance is required.
#LI-JC1

We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.

  • Treasury Management Client and Operations Specialist

    2 weeks ago

    Bettendorf, Iowa, United States TBK Bank, SSB Full time

    About TBK Bank, SSBTBK Bank, SSB is a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK stands for helping the people and business...

  • Production Supervisor

    3 weeks ago

    Bettendorf, Iowa, United States HNI Full time

    About the RoleWe are seeking a dynamic and dedicated Production Supervisor to join our team at HNI Corporation's Allsteel facility in Muscatine, IA. As a key member of our operations team, you will be responsible for driving continuous improvement, team development, and leadership.Key ResponsibilitiesDrive Continuous Improvement: Ensure safety and health of...

  • Office Manager

    4 weeks ago

    Bettendorf, Iowa, United States Shive Hattery Group, Inc. Full time

    Job DescriptionShive-Hattery Group, Inc. is seeking an experienced Office Manager to join our team. As an Office Manager, you will be responsible for overseeing the day-to-day operations of our office, ensuring that all administrative tasks are completed efficiently and effectively.Key Responsibilities:Supervise and coordinate administrative activities to...

  • Banquet Operations Manager

    1 week ago

    Bettendorf, Iowa, United States Bettendorf Full time

    The Banquet Operations Manager is responsible for overseeing the administration, production, and operation of the hotel banquet department. This role requires strong leadership and organizational skills to manage the department's budget and ensure seamless event execution.Key Responsibilities:Develop and implement operational strategies to improve department...

  • Inventory Management Specialist

    5 days ago

    Bettendorf, Iowa, United States Walgreens Full time

    Job Description:Key Responsibilities:Execute and monitor inventory best practices and standard operating procedures for the entire store.Support pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns.Champion On-Shelf Availability and ensure accuracy of planograms.Review and coordinate the proper use of...

  • General Manager

    2 weeks ago

    Bettendorf, Iowa, United States Stretch Zone - 1109 Full time

    Job OverviewAt Stretch Zone, we're seeking a dynamic and experienced General Manager to lead our studio locations and drive business growth. As a key member of our team, you'll be responsible for overseeing staff, managing studio operations, and delivering exceptional customer experiences.Key ResponsibilitiesSupervise and motivate staff to achieve studio...

  • Sales Territory Manager

    3 days ago

    Bettendorf, Iowa, United States Nott Company Full time

    Job Title: Sales Territory ManagerAbout the Role:We are seeking a highly motivated and experienced Sales Territory Manager to join our team at Nott Company. As a Sales Territory Manager, you will be responsible for identifying, qualifying, developing, and following up on sales leads for our Division products in assigned territories or assigned accounts.Key...

  • Operations Manager

    3 weeks ago

    Bettendorf, Iowa, United States European Wax Center Arroyo Grande Full time

    Job Title: ManagerJob Summary:We are seeking a highly motivated and experienced Manager to join our team at European Wax Center Arroyo Grande. As a Manager, you will be responsible for leading a team of Guest Service Associates and Wax Specialists in providing exceptional customer service, driving sales, and maintaining a high level of quality in our...

  • Banquet Operations Manager

    1 month ago

    Bettendorf, Iowa, United States Caesars Entertainment Full time

    Banquet Supervisor Job DescriptionThe Banquet Supervisor is a key member of our hotel team, responsible for the administration, production, and operation of the banquet department. This role requires strong leadership and organizational skills, as well as the ability to work effectively in a fast-paced environment.Key Responsibilities:Develop and manage the...

  • Banquet Operations Manager

    4 weeks ago

    Bettendorf, Iowa, United States Bettendorf Full time

    Banquet Supervisor Job DescriptionThe Banquet Supervisor is a key member of the hotel team, responsible for the administration, production, and operation of the banquet department.Key Responsibilities:Develop and manage the overall operation of the banquet department, including budgeting and cost control.Coordinate all banquet activities, including event...

  • Domino's Pizza LLC: Assistant Manager Opportunity

    2 months ago

    Bettendorf, Iowa, United States Domino's Pizza LLC Full time

    Job SummaryDomino's Pizza LLC is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will be responsible for overseeing daily store operations, managing staff, and ensuring exceptional customer service.Key ResponsibilitiesManage store operations, including inventory control, cash handling, and customer...

  • Program Manager Assistant

    4 days ago

    Bettendorf, Iowa, United States Symbria Full time

    Overview:We are seeking a motivated and experienced professional to lead our rehabilitation department at Symbria, a 100% employee-owned healthcare provider. As the Assistant Program Manager, you will be responsible for supervising the rehab staff and therapy activities in our community.Responsibilities:Supervise the rehabilitation staff and ensure the...

  • Territory Sales Manager

    3 weeks ago

    Bettendorf, Iowa, United States iRhythm Technologies Full time

    About the RoleiRhythm Technologies is seeking a highly motivated and successful Territory Manager to join our team. As a key member of our sales team, you will be responsible for expanding the growth of our Zio Patch platform in major health systems throughout your region.Key ResponsibilitiesProspect, develop, and close new business opportunities with...

  • Medical Territory Manager

    5 days ago

    Bettendorf, Iowa, United States iRhythm Technologies Full time

    About This RoleiRhythm Technologies is seeking a highly motivated and successful Medical Territory Manager to call on major health systems throughout their region, focusing on cardiology, electrophysiology, and other applicable stakeholders, to expand the growth of the Zio Patch platform.Our work environment is fast-paced, with a collaborative atmosphere. We...

  • Hotel Housekeeping Manager

    2 weeks ago

    Bettendorf, Iowa, United States Home 2 Suites Bettendorf Full time

    Job OverviewWe are seeking an experienced Housekeeping Supervisor to join our team at Home2 Suites Bettendorf.Key ResponsibilitiesManage daily housekeeping operations, ensuring high standards of cleanliness and guest satisfaction.Lead and motivate a team of housekeeping staff, providing guidance and feedback to improve performance.Collaborate with other...

  • Office Manager

    2 weeks ago

    Bettendorf, Iowa, United States Shive Hattery Group, Inc. Full time

    Job OverviewShive-Hattery Group, Inc. is seeking an experienced Office Manager to join our team in the Quad Cities office. As a key member of our administrative team, you will be responsible for fostering a positive workplace, supporting office operations, and leading day-to-day administrative duties in an Architecture and Engineering Consulting...

  • Assistant Program Manager

    2 weeks ago

    Bettendorf, Iowa, United States Symbria Full time

    Lead Rehabilitation Department with Compassion and ExcellenceWe are seeking a highly motivated and experienced professional to join our employee-owned team at Symbria as an Assistant Program Manager - COTA. As a leader in our rehabilitation department, you will be responsible for supervising the rehab staff and therapy activities in our community, ensuring...

  • Assistant Program Manager

    1 month ago

    Bettendorf, Iowa, United States Symbria Full time

    OverviewWe are seeking a highly motivated and experienced professional to join our employee-owned team at Quartet - A Senior Living Village in Bettendorf, IA.As the Assistant Program Manager - COTA, you will be responsible for leading and managing our rehabilitation department, ensuring the highest standard of care for our patients. This is an exciting...

  • Assistant Program Manager

    2 weeks ago

    Bettendorf, Iowa, United States Symbria Full time

    Overview: We are seeking a highly motivated and experienced professional to lead our rehabilitation department at Symbria in Bettendorf, IA. As the Assistant Program Manager - COTA, you will be responsible for supervising the rehab staff and therapy activities in the community. Responsibilities: * Supervise the rehabilitation staff and therapy activities...

  • Retail Sales Associate

    5 days ago

    Bettendorf, Iowa, United States Total Solutions Ltd Full time

    We are seeking a highly motivated and customer-focused Sales Associate to join our team at Red's Threads Athleisure Boutique. As a Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and engaging store environment.Key Responsibilities:Greeting and...