Hotel Guest Services Associate

6 days ago


Sens, Bourgogne-Franche-Comté, United States Caesars Entertainment Full time
Job Opening

We are seeking a Customer Service Representative to join our team at Caesars Entertainment. As a key member of our hotel operations team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.

About the Role

In this role, you will assist customers with all types of reservations, including room, suite, golf, show, limo, air, and restaurant reservations. You will also be expected to maintain high levels of sales and service skills, as well as perform daily tasks such as booking and modifying reservations.

Key Responsibilities
  • Assist customers with reservation needs
  • Maintain high levels of sales and service skills
  • Perform daily tasks such as booking and modifying reservations
Requirements
  • High school diploma or equivalent required
  • 1 year of customer service or sales experience preferred
  • Excellent communication and problem-solving skills
Estimated Salary

$52,000 - $62,000 per year, based on experience and qualifications.



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