Hotel Guest Services Director

4 weeks ago


Sens, Bourgogne-Franche-Comté, United States The Venetian Resort Las Vegas Full time
Job Description
We are seeking a highly skilled and experienced Hotel Guest Services Director to join our team at The Venetian Resort Las Vegas. As a key member of our hotel operations team, you will be responsible for ensuring that our guest services meet the highest standards of quality and excellence.

Key Responsibilities
- Supervise and manage 2 to 3 floors of guest suites (approximately 200/300 suites)
- Supervises 9 to 27 housekeepers daily
- Assigns workload, inspects suites & rooming area
- Trains and evaluates the performance of assigned housekeepers

Requirements
- 2 years of experience as a housekeeper or in a Hotel Operations role
- 2 years of supervisory experience at a 4-star property preferred
- Proficiency in basic computer skills and Microsoft Office
- Strong interpersonal skills with the ability to communicate effectively with guests and other team members

Estimated Salary
The estimated salary for this role is $70,000 - $90,000 per year, depending on experience.

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