Senior Technical Application Engineer

2 weeks ago

New York, New York, United States GE Vernova Full time
Job Description

As a Senior Technical Application Engineer at GE Vernova, you will play a critical role in driving consistent functional specifications and common global processes for projects implementation. This position requires a strong understanding of power system protection and control, as well as excellent communication and presentation skills.

Key Responsibilities:
  • Act as an expert consultant to guide customers in planning and development of technical solutions
  • Assist with technical development of proposals, ensuring compliance to customer specifications
  • Provide technical support to commercial teams, including customer presentations, demonstrations, evaluations, and testing
  • Assist customers in trouble-shooting and analysis of protection and control systems
  • Track issues discovered during demonstration, evaluation, and testing of products and follow through with the Technology team to provide a resolution
  • Lead technical presentations presented to customers in support of sales or service
  • Provide product training to customers and sales force
  • Assist customers in product testing at customer location
  • Work directly with customers to influence technical specifications and support sales team to achieve closing key orders
  • Responsible for the pre-sales technical support of customers and the sales team
  • Take customer requests for quote and develop a product proposal around an application
  • Outline, present, and sell the value of GE products and services that can benefit GE's customer needs
  • Develop and cultivate long-term relationships at the technical levels of customer organizations
  • Coordinate with sales teams to make customer calls and presentations and participate in bid meetings and site walk-through meetings with customers as necessary
  • Support the development of new leads and market opportunities in the Sales Region
  • Provide an essential link from the customer to marketing, engineering, and product development teams
  • Partner with peers and management to enhance selling techniques and approaches in line with both the region's growth objectives and Grid Automation's initiatives
  • Provide market dynamics input such as competitive intelligence and industry trends to the Marketing and Business teams
  • Prepare and present technical presentations, white papers, and case studies at industry conferences
Qualifications/Requirements:
  • Bachelor's Degree in Electrical Engineering from an accredited college or university
  • Minimum 6 years of experience in power system protection and control
Desired Characteristics:
  • Ability and willingness to travel when necessary
  • Perform power system protection coordination studies, short circuit studies, and relay setting calculations and provide support for field installation
  • Power system automation and communication expertise
  • Hands-on expertise in configuring and troubleshooting protection and control systems
  • Experience configuring and troubleshooting 61850-based protection systems
  • Conveys deep understanding of industrial and utility relaying protection applications
  • Demonstrates practical experience with protective relay settings, features, and network communications
  • Excellent communication and presentation skills, both written and verbal
  • Ability to maintain professional demeanor and interact with all levels of customers
  • Work efficiently without direct supervision
  • Self-starter, positive attitude, committed to the success of the business
  • Strong creative and problem-solving skills
  • Flexible and adaptable; open to change and modification of tasks
  • Able to share ideas and work well in a team environment
  • Proactive approach to tasks - displays initiative
  • Strong organizational and communication skills and a proactive and open approach to conflict resolution
  • Customer-focused attitude with proven positive results
  • Demonstrated proficiency in Microsoft Office applications

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