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Housekeeping Operations Manager

2 months ago

New Haven, Connecticut, United States Aimbridge Hospitality Full time
Job Summary

The Quality Control Attendant plays a crucial role in ensuring the cleanliness and maintenance of our properties. As a key member of our team, you will be responsible for inspecting and evaluating the physical condition of our condos/rooms to ensure they meet our high standards.

Responsibilities
  • Qualifications:
    • High School diploma or equivalent required with at least 2 years of progressive experience in a hotel or related field.
    • College course work in a related field is highly desirable.
    • Previous supervisory experience is preferred.
  • Job Responsibilities:
    • Approach all interactions with guests and colleagues in a friendly and service-oriented manner.
    • Maintain regular attendance in compliance with Aimbridge Hospitality standards.
    • Maintain high standards of personal appearance and grooming, including wearing the proper uniform and name tag when working.
    • Comply with Aimbridge Hospitality standards and regulations to ensure safe and efficient hotel operations.
    • Ensure a work order is completed for all painting repairs, furnishings relocation, equipment reallocation, and space reallocation.
    • Follow up on the completion of the job in the unit.
    • Inventory supplies and replace them as needed after missing inventory has been reported from a unit.
    • Alert the Manager of inventory needed for the stockroom, such as silverware, flatware, and cookware.
    • Regularly inspect equipment to ensure it is working properly and not missing.
    • Ensure communication with each owner when necessary.
    • Plan work schedules to ensure adequate service and staffing levels are appropriate with business levels.
    • Assist with daily paperwork as needed.
    • Withhold a professional attitude and environment during all times.
    • Assist Room Attendants as needed.
    • Other duties as assigned by the Manager, which could be directly related or unrelated to the original position.
Company Overview

Aimbridge Hospitality is a global leader in third-party hotel management, with a growing portfolio representing over 1,550 hotels in all 50 states and 22 countries. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.

Benefits
  • After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes:
    • Medical, Dental, and Vision Coverage
    • Short-Term and Long-Term Disability Income
    • Term Life and AD&D Insurance
    • Paid Time Off
    • Employee Assistance Program
    • 401k Retirement Plan