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Customer Engagement Specialist at Blink Boston

2 months ago


Medford, Massachusetts, United States Blink Boston Full time
Job Overview

At Blink Boston, we refer to this role as a Mood Lifter. As a Front Desk Coordinator, you will be the first point of contact for our members, greeting them with genuine enthusiasm and warmth. Your role is crucial in creating a welcoming atmosphere that encourages members to thrive.

Key Responsibilities
  • Welcome every member and guest with a friendly demeanor and a smile.
  • Conduct tours for prospective members, aiming to convert them into valued members of our community.
  • Answer incoming calls with professionalism and energy.
  • Implement all opening and closing procedures to maintain smooth operations.
  • Address member inquiries and concerns promptly and effectively.
  • Contribute to maintaining a clean and inviting environment in the gym.
  • Assist members in scheduling their introductory sessions with our Personal Trainers.
Qualifications
  • Friendly, energetic, and approachable personality.
  • Strong verbal and written communication skills.
  • Exceptional customer service abilities.
  • Adept at multitasking and problem-solving.
  • Passionate about the Blink brand and its values.
Compensation and Benefits

Starting pay ranges from $15 to $16 per hour, with additional bonus incentives available. Enjoy a complimentary Blink membership, valued at over $400 annually.

Note: This position is offered by an independent franchisee of Blink Fitness. The franchisee is solely responsible for all employment-related matters, including hiring and scheduling decisions. All applications will be directed to the franchisee, and inquiries regarding employment should be made directly to them.