Client Relations Specialist

4 weeks ago


Streator, Illinois, United States Theresa Solon - State Farm Agent Full time
Job Overview

Position Summary
A dedicated Insurance Agent representative is seeking a motivated and personable individual to enhance customer interactions. As a member of the team for Theresa Solon - State Farm Agent, you will foster and cultivate relationships with clients to advocate for a range of insurance solutions, including automotive, residential, and life coverage.

Key Responsibilities
  • Build and maintain strong customer relationships while providing follow-up as necessary.
  • Deliver prompt, accurate, and courteous service to clients, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Collaborate with the agent to set and achieve marketing objectives.
  • Generate leads, arrange meetings, assess client needs, and promote suitable products and services.
  • Assist the agent in identifying and supporting local community initiatives.
  • Exhibit a strong work ethic with a commitment to daily success.
What We Offer
  • Hourly compensation with commission and bonus opportunities.
  • Paid time off including vacation and personal/sick days.
  • Flexible working hours.
  • Opportunities for professional growth and advancement within the agency.
Qualifications
  • Genuine interest in marketing products and services tailored to client needs.
  • Exceptional interpersonal and communication skills, both written and verbal.
  • Enthusiastic about the role of insurance and financial products in helping individuals manage everyday risks and achieve their aspirations.
  • Strong people skills and organizational abilities.
  • Self-driven and detail-oriented with a proactive approach to problem-solving.
  • Commitment to outstanding customer service.
  • Aptitude for learning computer functions.
  • Dedication to accuracy and timely completion of tasks.
  • Ability to work collaboratively in a team setting.
  • Capacity to handle multiple tasks efficiently.
  • Meet mutually established marketing objectives.
  • Provide comprehensive activity reports to the agent.
  • Ability to connect effectively with clients.
  • Willingness to stay updated on product changes, licensing, technical advancements, and ongoing education.

If you are eager to thrive in this role, we encourage you to submit your application. We will reach out regarding the next steps in the selection process.

This position is with an independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any necessary licensing and training requirements. State Farm agents operate as independent contractors who hire their own staff. Employees of State Farm agents are not considered employees of State Farm.



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