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Client Services Specialist

2 months ago


Streator, Illinois, United States Theresa Solon - State Farm Agent Full time
Position Overview

Theresa Solon - State Farm Agent is in search of a dynamic and career-focused individual to enhance our customer engagement efforts. As a representative of our agency, you will cultivate and strengthen relationships with clients in the community, promoting our diverse range of insurance solutions including automobile, homeowners, and life coverage.

Key Responsibilities
  • Build and maintain strong customer relationships, ensuring follow-up as necessary.
  • Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Collaborate with the agent to set and achieve marketing objectives.
  • Generate leads, arrange appointments, assess customer needs, and promote suitable products and services.
  • Assist the agent in identifying and supporting local community initiatives.
  • Exhibit a strong work ethic and a commitment to daily success.
What We Offer
  • Competitive hourly wage with commission and bonus opportunities.
  • Paid time off including vacation and personal/sick days.
  • Flexible working hours.
  • Opportunities for professional growth and advancement within the agency.
Qualifications
  • Genuine interest in marketing products and services tailored to customer needs.
  • Exceptional interpersonal and communication skills, both written and verbal.
  • Passionate about the role of insurance and financial products in helping individuals manage everyday risks and achieve their aspirations.
  • People-oriented with strong organizational capabilities.
  • Self-driven and detail-oriented with a proactive approach to problem-solving.
  • Dedicated to providing outstanding customer service.
  • Able to learn and utilize computer systems effectively.
  • Committed to accuracy and timely completion of tasks.
  • Ability to work collaboratively in a team setting.
  • Skilled in multitasking and managing various responsibilities.
  • Expected to stay updated on product changes, licensing, and ongoing education.

If you are enthusiastic about making a difference in the lives of our clients and possess the qualities we seek, we encourage you to consider this opportunity.