MedSpa Operations Director

4 weeks ago


Huntersville, North Carolina, United States HKB COSMETIC SURGERY Full time
Job Overview

H/K/B Cosmetic Surgery is seeking a highly skilled MedSpa Operations Manager to oversee daily operations across all company locations.

This role will be responsible for optimizing and standardizing processes, managing resources, ensuring quality control, developing strategies, and leading teams to achieve organizational goals.

Key Responsibilities:

  • Standardize processes and procedures across all locations.
  • Determine best practices and communicate those to MedSpa providers.
  • Schedule, plan, and enable MedSpa team meetings and continuing skills trainings to guarantee service guidelines are being maintained and to keep spa aligned with current trends.
  • Perform annual staff performance reviews, as needed.
  • Collaborate with the Marketing department on specials, promotions, and advertising.
  • Work with providers to create and achieve performance goals.
  • Collaborate with Inventory Specialist for product needs as well as disposable needs, etc.
  • Helping to achieve efficiency in overall day-to-day operations in the MedSpa.

Requirements:

  • 4+ years' experience in a MedSpa, plastic surgery, aesthetics, and/or health and wellness environment.
  • 2+ years' experience in a manager role.
  • Associate's degree in healthcare, health and wellness, operations, or related field.
  • Equivalent combination of experience and education.
  • Knowledge of organizational effectiveness and operations management.
  • Exceptional communication skills.
  • Superior organizational skills.
  • Leadership ability.


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