State Farm Agent Team Member

4 weeks ago


Portland, Maine, United States Julie Francis - State Farm Agent Full time
Job Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and supporting the daily operations of our office.

Key Responsibilities
  • Establish and maintain positive relationships with customers, responding to their inquiries and concerns in a timely and professional manner.
  • Provide accurate and friendly customer service, addressing questions and issues related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-centric approach to educate customers about insurance options, identifying their needs and providing personalized solutions.

What We Offer
  • A competitive salary and commission/bonus structure.
  • Paid time off, including vacation and personal/sick days.
  • Opportunities for growth and advancement within our agency.

Requirements
  • Excellent communication skills, including written, verbal, and listening abilities.
  • Self-motivation and a proactive approach to problem-solving.
  • Attention to detail and a commitment to customer service.
  • Ability to work effectively in a team environment and build strong relationships with colleagues and customers.
  • Property and Casualty license (must be able to obtain) and Life and Health license (must be able to obtain).

About Our Agency
We are a State Farm independent contractor agent, and our employees are not employees of State Farm. We are committed to providing exceptional customer service and building strong relationships with our customers. If you are motivated to succeed and passionate about delivering outstanding customer experiences, we encourage you to apply.

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