Dining Room Ambassador

4 weeks ago


New York, New York, United States Benjamin Restaurant Group Full time

Welcome to the Benjamin Restaurant Group, a prestigious Midtown-based restaurant group comprised of several fine dining establishments. We are seeking experienced hosts/hostesses for full-time employment during lunch and dinner shifts. The ideal candidate is neat and professional in appearance, with excellent customer service skills and a passion for the hospitality industry. Responsibilities include greeting guests, identifying VIPs, and effectively communicating guest needs with the FOH/BOH teams and management. The host/hostess will also be responsible for making reservations, taking delivery and takeout orders, and interacting with guests in a professional and courteous manner. If you are a team player with a strong work ethic and a desire to provide exceptional customer service, we encourage you to apply.

Responsibilities:

* Greet guests and identify VIPs
* Effectively communicate guest needs with the FOH/BOH teams and management
* Make reservations and take delivery and takeout orders
* Interact with guests and answer all questions in a professional and courteous manner
* Able to stand for long periods
* Must be open to working on weekends and holidays

Requirements:

* Neat and professional appearance
* Excellent customer service skills
* Prior experience in an upscale dining environment
* Interest in the hospitality industry
* OpenTable and Resy knowledge a plus but not required

If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply.



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