Residential Sales Representative

4 days ago

Cleveland, Ohio, United States Spectrum Full time
Job Summary

As a Residential Sales Representative at Spectrum, you will play a critical role in connecting people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers.

Key Responsibilities
  • Support all efforts to simplify and enhance the customer experience.
  • Acquire new residential customers through door-to-door contact from assigned leads.
  • Conduct proactive consultative needs analysis with new prospective customers.
  • Develop and present sales presentations/proposals on products and services that meet customers' needs.
  • Accurately complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines.
  • Support team and team goals by actively participating in all sales meetings and training programs as assigned.
  • Achieve monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
  • Complete all administrative tasks related to products sold in accordance with department practice, policies, and procedures.
  • Stay well-informed about competitors' activities in assigned territory and inform manager of any changing competitive pricing programs, marketing directives, or door-to-door sales tactics.
  • Attend and successfully complete training programs.
  • Perform other duties as requested by supervisor.
Requirements
  • Ability to read, write, speak, and understand the English language.
  • Engaging interpersonal skills.
  • Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
  • A passion to succeed and a strong personal drive to sell to prospective customers.
  • Ability to travel to and from assigned territories and company facilities using a reliable personal vehicle.
  • Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices.
  • Must be able to work evenings and weekends as business needs dictate to maximize prospective customer contact.
  • A valid driver's license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle.
  • Ability to work independently with little or no supervision.
Preferred Qualifications
  • Success in a previous sales position, prospecting, or cold calling.
  • Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and the ability to educate consumers on related products and services as needed.
  • Bilingual Spanish preferred.
Working Conditions
  • Spends approximately 90% of the time in an outside environment for extended periods in any season, with potential exposure to inclement weather.
  • Minimal time in an office environment.
  • Exposure to moderate noise levels.

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