Residential Sales Representative
4 days ago
As a Residential Sales Representative at Spectrum, you will play a critical role in connecting people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers.
Key Responsibilities- Support all efforts to simplify and enhance the customer experience.
- Acquire new residential customers through door-to-door contact from assigned leads.
- Conduct proactive consultative needs analysis with new prospective customers.
- Develop and present sales presentations/proposals on products and services that meet customers' needs.
- Accurately complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines.
- Support team and team goals by actively participating in all sales meetings and training programs as assigned.
- Achieve monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
- Complete all administrative tasks related to products sold in accordance with department practice, policies, and procedures.
- Stay well-informed about competitors' activities in assigned territory and inform manager of any changing competitive pricing programs, marketing directives, or door-to-door sales tactics.
- Attend and successfully complete training programs.
- Perform other duties as requested by supervisor.
- Ability to read, write, speak, and understand the English language.
- Engaging interpersonal skills.
- Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
- A passion to succeed and a strong personal drive to sell to prospective customers.
- Ability to travel to and from assigned territories and company facilities using a reliable personal vehicle.
- Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices.
- Must be able to work evenings and weekends as business needs dictate to maximize prospective customer contact.
- A valid driver's license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle.
- Ability to work independently with little or no supervision.
- Success in a previous sales position, prospecting, or cold calling.
- Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and the ability to educate consumers on related products and services as needed.
- Bilingual Spanish preferred.
- Spends approximately 90% of the time in an outside environment for extended periods in any season, with potential exposure to inclement weather.
- Minimal time in an office environment.
- Exposure to moderate noise levels.
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