Doughnut Shop Operations Manager
11 hours ago
Overview
At Sweet Opportunity, we're dedicated to delivering exceptional customer experiences and creating a positive work environment. As a Shift Lead, you'll play a vital role in ensuring the smooth operation of our Krispy Kreme shop, focusing on efficiency, customer satisfaction, and team development.
Key Responsibilities:
- Oversee daily shop activities, including doughnut production, customer service, and cash handling.
- Train and develop team members to provide excellent customer service and maintain high-quality standards.
- Plan and coordinate shop operations, including scheduling, inventory management, and supply chain logistics.
- Engage with customers to understand their needs and preferences, providing personalized service and promoting our products.
- Maintain a clean and safe work environment, adhering to health and safety regulations.
Requirements:
- 18 years of age or older
- Flexibility to work various shifts, including weekends and holidays
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment and multitask effectively
- High school diploma or equivalent preferred
What We Offer:
A dynamic work environment, opportunities for growth and development, and a competitive compensation package.
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