Doughnut Shop Operations Manager

11 hours ago


Billings, Montana, United States Sweet Opportunity Full time

Overview

At Sweet Opportunity, we're dedicated to delivering exceptional customer experiences and creating a positive work environment. As a Shift Lead, you'll play a vital role in ensuring the smooth operation of our Krispy Kreme shop, focusing on efficiency, customer satisfaction, and team development.

Key Responsibilities:

  • Oversee daily shop activities, including doughnut production, customer service, and cash handling.
  • Train and develop team members to provide excellent customer service and maintain high-quality standards.
  • Plan and coordinate shop operations, including scheduling, inventory management, and supply chain logistics.
  • Engage with customers to understand their needs and preferences, providing personalized service and promoting our products.
  • Maintain a clean and safe work environment, adhering to health and safety regulations.

Requirements:

  • 18 years of age or older
  • Flexibility to work various shifts, including weekends and holidays
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and multitask effectively
  • High school diploma or equivalent preferred

What We Offer:

A dynamic work environment, opportunities for growth and development, and a competitive compensation package.



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