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Customer Service Representative

4 weeks ago

Montpelier, Vermont, United States Vermont Federal Credit Union Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Teller and Customer Service Specialist. As a key member of our team, you will be responsible for providing exceptional service to our members, handling transactions, and promoting our products and services.

Key Responsibilities
  • Deliver exceptional customer service through accurate, confidential, and efficient handling of transactions.
  • Maintain a strong knowledge of our products and services to effectively promote them to members.
  • Respond to member requests, problems, and concerns in a professional and courteous manner.
  • Work collaboratively with the team to achieve business objectives and improve member satisfaction.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong knowledge of financial products and services.
  • Ability to maintain confidentiality and handle sensitive information.

Vermont Federal Credit Union is an Equal Opportunity Employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.