Luxury Building Concierge

3 weeks ago


Boston Massachusetts, United States Related Full time
Job Summary

We are seeking a highly skilled and customer-focused Concierge to join our team at Related Management Company. As a Concierge, you will be responsible for providing exceptional hospitality services to our residents and guests, ensuring a luxurious and welcoming environment in our building.

Key Responsibilities
  • Provide exceptional customer service to residents, guests, and colleagues, exceeding expectations in all interactions.
  • Maintain a clean and organized environment throughout the building, ensuring a high level of quality and attention to detail.
  • Monitor security systems and cameras, conduct regular inspections, and report any incidents or damages to management.
  • Manage incoming and outgoing packages and deliveries, ensuring accurate and timely processing.
  • Communicate resident concerns to property management and Related's Corporate Office, providing timely and effective solutions.
Requirements
  • 1-2 years' experience in the hotel, hospitality, and service industries.
  • Strong oral and written communication skills, with the ability to effectively interact with residents, guests, and colleagues.
  • Proficient computer knowledge, including Microsoft Outlook and Yardi.
  • Ability to work 8 hour shifts on their feet, with the capacity to lift up to 50lbs.
  • Flexibility to work nights, weekends, and overtime as needed.
Benefits
  • Competitive salary and incentive packages, with opportunities for growth and advancement.
  • Comprehensive benefits package, including medical, dental, and vision plans, as well as employee assistance programs.
  • Opportunities for career development, including training programs, tuition reimbursement, and internal advancement opportunities.


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