Concierge Supervisor
2 weeks ago
- It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.
- is one of the city’s most historic hotels and one of the most iconic luxury hotels in the US. You will be leading a passionate & talented Concierge Team to drive excellence in guest satisfaction and the overall success of the department, by delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group.
- Supervise, train and coach Concierge colleagues; ensuring all colleagues consistently practice all above-mentioned standards.
- Work closely with Guest Relations, Langham Club, Front Desk, Housekeeping, and any applicable departments to ensure a positive outcome for any guest issues.
- Ensure that all Concierge colleagues complete daily job responsibilities.
- Review daily events, note group and VIP arrivals, and familiarize departmental colleagues at the start of each shift.
- Previous experience in a five-star hotel environment is a plus
- Proficient knowledge of required systems (e.g., Shiji, ALICE, Hotsos)
-
Residential Concierge
3 months ago
Boston, United States Tillingers Concierge, Inc. Full timeJob DescriptionJob DescriptionPerks of Full-Time Employment at Tillinger's:100% Company-paid Individual Healthcare Plan Premium. **Blue Cross Blue Shield of MA + Delta Dental** with ZERO contribution required by you!Balance of Work/Life with Regular Work Schedules: shifts don't change every week!2x Holiday Pay + Generous Holiday Gratuities!!Currently...
-
Residential Concierge
3 months ago
Boston, United States Tillingers Concierge, Inc. Full timeJob DescriptionJob DescriptionPerks of Full-Time Employment at Tillinger's:Balance of Work/Life with Regular Work Schedules: shifts don't change every week!2x Holiday Pay + Generous Holiday Gratuities!!Currently Hiring For these Schedules:Sat-Sun: 7:00 AM to 3:30 PM (16 Hours; Boston/Cambridge)Sat-Sun: 3:00 PM to 11:30 PM (16 Hours; Boston)Sat-Sun:...
-
Lead Concierge/Supervisor
4 months ago
Boston, United States Stratton Amenities Full timeJob DescriptionJob DescriptionStratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients.The Lead Concierge/Supervisor will be...
-
Concierge Supervisor
1 month ago
Boston, United States The Langham Boston Full timePRIMARY OBJECTIVE OF POSITION:To oversee the Concierge Department by providing exceptional service to ensure memorable stays for all guests while delivering all Forbes, Brand and departmental standards through anticipatory, sincere service, with the goal of building guest loyalty. RESPONSIBILITIES AND JOB DUTIES: Ensure the highest level of guest service by...
-
Concierge Supervisor
4 weeks ago
Boston, United States Langham Hospitality Group Full timeConcierge Supervisor – The Langham, BostonLangham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.The Langham, Boston...
-
Concierge Associate
2 weeks ago
Boston, Massachusetts, United States FirstService Residential Full timeJob Overview:We are seeking a highly skilled and customer-focused Concierge to join our team at FirstService Residential. As a Concierge, you will be the first point of contact for residents, guests, and service providers, providing exceptional customer service and ensuring a seamless experience.Your Responsibilities:Provide exceptional customer service to...
-
Concierge and Security Specialist
3 weeks ago
Boston, Massachusetts, United States FirstService Residential Full time{"Job Overview": "As a Concierge and Security Specialist, you will provide exceptional customer service to residents and guests, ensuring a safe and secure environment throughout the building. Your responsibilities will include monitoring and operating electronic security control systems, accurately maintaining daily logs and records, and assisting with...
-
Concierge Department Manager
4 weeks ago
Boston, Massachusetts, United States The Langham, Boston Full timeJob SummaryThe Langham, Boston is seeking a highly skilled and experienced Concierge Department Supervisor to oversee the daily operations of the Concierge team. As a key member of our Rooms Division, you will be responsible for delivering exceptional service to our guests, ensuring memorable stays and building guest loyalty.Key ResponsibilitiesGuest Service...
-
Concierge Department Manager
2 weeks ago
Boston, Massachusetts, United States The Langham, Boston Full timeJob SummaryWe are seeking a highly skilled Concierge Supervisor to join our team at The Langham, Boston. As a key member of our Concierge Department, you will be responsible for providing exceptional service to our guests, ensuring memorable stays, and delivering all Forbes and departmental standards.Key ResponsibilitiesGuest Service Excellence: Anticipate...
-
Luxury Residential Service Associate
1 month ago
Boston, Massachusetts, United States Tillingers Concierge, Inc. Full timeJob OverviewBenefits of Full-Time Employment at Tillingers Concierge, Inc.:Comprehensive Company-funded Individual Healthcare Plan Premium with no contribution required from you.Work-Life Balance with Consistent Work Schedules: shifts remain stable.Double Holiday Pay along with Generous Holiday Gratuities.Available Work Schedules:Monday to Friday: 11:00 PM...
-
Luxury Residential Service Specialist
4 weeks ago
Boston, Massachusetts, United States Tillingers Concierge, Inc. Full timeJob OverviewBenefits of Full-Time Employment at Tillingers Concierge, Inc.:Comprehensive Company-paid Individual Healthcare Plan Premium. **Blue Cross Blue Shield of MA + Delta Dental** with no contribution required from youWork-Life Balance with Consistent Work Schedules: shifts remain stableDouble Holiday Pay + Generous Holiday GratuitiesAvailable...
-
Luxury Residential Service Specialist
1 month ago
Boston, Massachusetts, United States Tillingers Concierge, Inc. Full timeJob OverviewBenefits of Full-Time Employment at Tillingers Concierge, Inc.:Comprehensive Company-funded Individual Healthcare Plan Premium. **Blue Cross Blue Shield of MA + Delta Dental** with no cost to youWork-Life Balance with Consistent Schedules: shifts remain stableDouble Holiday Pay + Generous Holiday BonusesCurrently Seeking Candidates for the...
-
On-Call Overnight Concierge
4 months ago
Boston, United States FirstService Residential Full timeJob Overview: Provides exceptional customer service. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Assists with general concierge...
-
Concierge Team Member
3 weeks ago
Boston, Massachusetts, United States FirstService Residential Full timeJob Overview:As a key member of our FirstService Residential team, you will provide exceptional customer service to our residents, ensuring a safe and secure living environment. Your primary responsibilities will include greeting residents, checking guests and service providers in and out, and maintaining accurate records and logs.Your...
-
Spa Supervisor
4 months ago
Boston, United States Bella Sante Full timeJob DescriptionJob DescriptionAre you passionate about beauty, health AND guest service? Are you looking for a team-oriented, supportive and fun work environment?Bella Santé is seeking a full-time Spa Supervisor in our Boston location. We are searching for bright, outgoing, capable, hands-on leaders to join our prestigious team. This position is...
-
Lounge Operations Supervisor
4 weeks ago
Boston, Massachusetts, United States Hyde Park Hospitality Full timePosition Overview:The Airport Lounge Operations Supervisor is a pivotal role that actively engages in the daily service management of a premium lounge, specifically supporting the Sapphire Lounge by The Club. This position entails overseeing daily operations and managing service personnel, including concierges, guest service attendants, food and beverage...
-
Workplace Experience Supervisor
7 days ago
South Boston, United States CBRE Full timeAbout the Role:As a CBRE Workplace Experience Supervisor, you will be responsible for overseeing the delivery of workplace experience services. This role is part of the Workplace Experience function, which provides world-class customer service to clients and visitors of designated buildings.Key Responsibilities:Coordinate and manage the team's daily...
-
PT Sales Supervisor: MZ Wallace
2 months ago
Boston, United States Leap Full timeJob DescriptionJob DescriptionOur store teams are the heart of Leap! We are looking for a driven Sales Supervisor for MZ Wallace coming to Newbury St. in Boston, MA. This leader will play an integral role in developing a world class store team and delivering top notch customer experience.The Leap platform launches and operates insight-driven retail stores...
-
Spa Operations Manager
5 days ago
Boston, Massachusetts, United States Bella Sante Full timeJob Title: Spa SupervisorBella Santé is seeking a highly motivated and experienced Spa Supervisor to join our team in Boston. As a key member of our spa operations, you will be responsible for ensuring exceptional guest experiences and providing leadership to our spa team.Key Responsibilities:Manage daily spa operations, including scheduling, inventory, and...
-
Bell Person
4 months ago
Boston, United States The Langham Boston Full timePURPOSE AND OBJECTIVES OF POSITIONProvide exceptional and prompt service to ensure guests memorable stays while delivering all Forbes, Leading Quality, Brand standards and departmental procedures at all times. Through proficient knowledge of the standards and the ability to deliver anticipatory sincere service, increase guest loyalty ESSENTIAL DUTIES AND...