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Sales Assistant

2 months ago

Los Angeles, California, United States Pacific Design Center Full time
Job Title: Showroom Sales Assistant

Join our team as a Showroom Sales Assistant at Pacific Design Center, where you will play a key role in providing exceptional customer service and driving sales growth in our LA showroom.

Key Responsibilities:
  • Ensure clients have a positive experience in the showroom by providing professional and knowledgeable sales service.
  • Assist the showroom team in achieving sales objectives through selling activities for the assigned sales territory.
  • Develop thorough product knowledge through day-to-day selling activities, research, and participation in vendor and product training.
  • Promptly greet clients and visitors, determine their needs, and provide excellent customer service.
  • Assist in order follow-up, using the weekly reserve report to make daily calls and send emails to update and alert designers of order status.
  • Must have excellent computer skills, proficiency with Microsoft Office Suite, and be proficient in all aspects of the Thibaut operating system.
  • Order entry processing, customer orders, and follow-up regarding status, payment, and delivery information.
  • Maintain continuous contact with clients, soliciting feedback, and using information to build selling strengths.
  • Work closely with outside sales representatives and management to create strategies to grow client business and strengthen ties between our outside and inside sales teams.
  • Participate in new product showings with outside sales representatives and actively participate in showroom events.
  • Develop and implement strategies to ensure team sales are achieved as directed by management.
  • Prospecting for new clients is key to achieving sales growth.
Requirements:
  • Associate or Bachelor's degree required.
  • Fluency with Windows/PC.
  • Fluency in Microsoft Office (Outlook, Excel, Word); experience with CRM software is a plus.
  • Excellent verbal and written communication skills.
  • Professional etiquette and listening skills are key.
  • Organized and detail-oriented.
  • Ability to multitask and prioritize activities throughout the day.
  • Proactive, resourceful, self-motivated, and accountable.
  • Team player with a willingness to take on various tasks as needed.
  • Ability to remain calm and professional under stressful situations.
  • Some light-to-moderate lifting required (20-50lbs max).
  • Ability to ascend/descend stool and a small ladder.
  • Ability to bend or reach shelves and file cabinets when filing and pulling memo samples.
Perks:
  • Competitive Salary & PTO.
  • Medical & Dental Benefits.
  • 401K.
  • Product Discount.