Overnight Client Support Monitor

2 weeks ago


Edmond, Oklahoma, United States Nsookc Full time

Position: Overnight Client Support Monitor

Company: Nsookc

Location: Oklahoma City, Oklahoma

Overview: The Overnight Client Support Monitor plays a crucial role in ensuring the safety and well-being of clients during nighttime hours. This entry-level position requires a proactive individual who can effectively manage the internal and external environments of the facility.

Key Responsibilities:

  • Conduct regular patrols of the facility to observe and listen to clients, ensuring a secure environment.
  • Engage with visitors, verifying their identity upon entry.
  • Handle emergency situations with confidence, including contacting emergency services when necessary.
  • Maintain detailed and accurate records in the night monitor log to keep all staff informed about client and facility status.
  • Act as a liaison between residents and Client Advocates, reporting any rule violations.
  • Communicate professionally with clients and staff to foster positive relationships and enhance self-esteem.
  • Understand and align with the program's goals to meet client needs effectively.
  • Perform cleanliness inspections of the facility to ensure compliance with health and safety standards.
  • Conduct random room checks to ensure adherence to program rules.
  • Complete nightly inspections of all housing properties.
  • Serve as the primary contact for housing clients during the shift.
  • Collaborate effectively with supervisors, colleagues, and clients.
  • Follow supervisor directives and maintain a harmonious workplace environment.
  • Other duties as assigned by supervisors.

Qualifications:

  • High School diploma or equivalent required.
  • Experience working with underserved populations is preferred.
  • Three years of general work experience is preferred.
  • Successful completion of a drug screening and background check is required.

Skills and Abilities:

  • Strong oral and written communication skills.
  • Ability to lift, push, and pull at least 50 lbs.
  • Proficiency in Microsoft Office applications, including Outlook and Word.
  • Ability to work independently and as part of a diverse team.
  • Patience and a non-judgmental approach when assisting clients.
  • Knowledge of safety policies and procedures.

Schedule: Variable overnight shifts available on weekends.

This position is essential for maintaining a safe and supportive environment for all clients. If you believe you possess the skills and dedication required for this role, we encourage you to consider this opportunity.



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