Senior Accountant

6 days ago

New York, New York, United States Kustomer Full time
About Kustomer

Kustomer is a leading conversational CRM platform that specializes in perfecting every customer experience. Our platform is built with intelligent tools such as artificial intelligence and automation, no-code configuration, and a connected data platform that unifies data from multiple sources through a single timeline. This enables businesses to operate with greater efficiency and deliver more personalized service to customers across any channel, making every interaction more meaningful and memorable.

Kustomer is the core platform for some of the leading customer service brands, including Ring, Glovo, Away Travel, Priceline, and Sweetgreen. Our company was founded in 2015 by serial entrepreneurs Brad Birnbaum and Jeremy Suriel and has raised over $200M in funding backed by leading venture capitalists. In 2020, Meta announced its intention to acquire Kustomer, and the transaction was completed in 2022. Kustomer joined Meta's Business Messaging Group to transform the way people and businesses communicate through modern messaging channels. In 2023, Kustomer spun out from Meta as a standalone company backed by original partners, Battery, Redpoint, and Boldstart Ventures, who have invested $60M in capital, ensuring Kustomer's growth and success for many years to come.

About the Role

Kustomer's finance team is seeking a Senior Accountant to be a key member of the accounting team. The Senior Accountant will be responsible for performing general ledger tasks, account reconciliations, and other duties to assist with the monthly, quarterly, and annual financial close process and financial audit preparation. This role will provide assistance with systems, accounting policies, and accounting procedures to ensure financial transactions are being executed appropriately, as well as collaborate with other departments.

Key Responsibilities
  • Participate in various accounting functions, including general ledger maintenance and account reconciliations for cash, accounts receivable, prepaids, and other assets, fixed assets, accounts payable, and accruals, deferred revenue, and other accounts.
  • Participate in the monthly, quarterly, and yearly financial close processes, including assistance with the preparation of financial statements, fluctuation analyses, and financial statement analytics for management.
  • Assist with the implementation of accounting systems and policies and procedures to ensure all financial transactions are executed in accordance with Generally Accepted Accounting Principles (GAAP).
  • Assist with customer contract review, revenue, and deferred revenue accounting.
  • Participate in process streamlining and improvement projects.
  • Support periodic financial audits with external auditors, including preparation and review of schedules.
  • Assist with sales tax reporting and reviews.
  • Collaborate with Financial Planning and Analysis (FP&A) to understand and explain budget vs. actual variances.
  • Oversee certain accounts payable and expense reimbursement functions.
  • Provide support to the billing and collections team.
  • Other projects and tasks as necessary.
Requirements
  • Bachelor's Degree in Accounting or Finance.
  • 3-5 or more years of accounting experience.
  • Understanding of GAAP and applicable accounting rules and regulations.
  • Experience with QuickBooks and NetSuite is a plus.
  • Experience with Zuora or equivalent billing systems is a plus.
  • Intermediate MS Excel skills required (VLOOKUPS, Pivot Tables, etc.).
  • Excellent verbal and written communication skills.
  • Ability to thrive in a fast-growing environment where change is the norm; strong multitasking skills, and flexibility to alternate from one project to the next quickly.
  • Demonstrated success in completing autonomous, self-directed work assignments in distributed, remote work environments and while providing transparency to management.
  • Strong organization skills.
  • Energetic, driven, and dedicated.
  • Teamwork-oriented.

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