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Sales Support Specialist

2 months ago

Fort Lauderdale, Florida, United States FastSigns Full time

COMPANY OVERVIEW

FASTSIGNS is a premier organization focused on delivering visual communication solutions tailored for businesses of all scales. With a robust network of over 550 locations worldwide, FASTSIGNS is celebrated for its innovative strategies and proficiency in the industry. Our committed teams strive to offer extensive graphic solutions that cater to diverse business and marketing requirements.

We are in constant pursuit of skilled individuals eager to contribute to our success narrative. If you have the necessary expertise and enthusiasm to be part of a distinguished organization, we encourage you to explore the opportunities available through our online application process.

As an Equal Opportunity Employer, FASTSIGNS is dedicated to fostering diversity and does not discriminate based on race, religion, gender, age, or any other characteristic.

JOB TITLE: Customer Service Representative (CSR)

JOB DESCRIPTION

Are you a proactive and customer-focused professional with a knack for sales? Do you aspire to cultivate a fulfilling career with a rapidly expanding organization? If so, we are seeking capable candidates with a passion for sales and a determination for success to join us as Customer Service Representatives.

  • Engage with potential clients and finalize sales through a consultative approach
  • Develop and maintain a database of prospective clients via various channels
  • Coordinate sales initiatives and address customer inquiries
  • Implement marketing strategies while ensuring outstanding customer service

We are looking for dynamic individuals with exceptional communication skills and a strong sales orientation. If you are motivated to thrive in a challenging yet rewarding role, we invite you to consider this opportunity.

RESPONSIBILITIES

  • Conduct sales consultations and provide product recommendations
  • Generate and sustain leads through diverse avenues
  • Monitor order statuses and proactively communicate with clients
  • Execute marketing initiatives and maintain a positive customer experience
  • Assist with various administrative tasks and resolve customer issues

QUALIFICATIONS

  • High school diploma or equivalent required
  • Bilingual proficiency is advantageous
  • A minimum of three years in retail or sales with an emphasis on customer service
  • Proven track record of meeting or exceeding sales targets
  • Experience in managing customer complaints and multitasking
  • Strong computer skills and familiarity with office applications
  • Excellent verbal and written communication skills
  • Basic mathematical skills and organizational abilities

BENEFITS

  • Generous holiday and sick leave benefits
  • Comprehensive training programs

Joining FASTSIGNS provides access to a stimulating work environment with endless opportunities for personal and professional development. Our network of locally-owned centers offers competitive compensation and ongoing learning prospects.

Ready to shape your future? Discover your potential with us by exploring the diverse roles available across FASTSIGNS centers.

Please note that each franchise operates independently, and all recruitment decisions are made by the respective franchisee. For inquiries regarding employment, kindly contact the specific franchise location directly.