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Business Support Specialist

2 months ago


Grand Rapids, Michigan, United States Mill Pond Realty Full time
Job Overview

Are you an organized individual with a passion for efficiency? Join our vibrant team where your skills in administration will be valued and your impact will be significant.

Position: Executive Assistant

Location: Remote

Compensation: $50,000 - $55,000 + Performance-Based Bonus

Why Work With Us?

  • Attractive salary with performance incentives
  • Generous Paid Time Off & Vacation
  • Flexible work arrangements available

In this pivotal role, you will serve as the executive's trusted partner, anticipating needs and optimizing workflows to enhance our team's effectiveness. If you are detail-oriented, proactive, and committed to excellence, we would love to have you on board.

Compensation:

$50,000 - $55,000 annually

Key Responsibilities:
  • System Development: Create and manage efficient systems for lead generation, client relationship management, contract oversight, financial reporting, vendor interactions, and administrative support.
  • Contract Management: Oversee the entire process of client contracts, collaborating closely with the Transaction Coordinator to ensure timely and smooth execution.
  • Client Engagement: Act as the primary contact for client inquiries, providing exceptional service and demonstrating effective conflict resolution abilities.
  • Team Development: Recruit, train, and guide our administrative team, fostering a culture of excellence and continuous improvement.
  • Documentation & Organization: Ensure meticulous organization through accurate record-keeping, efficient information management, and the creation of a comprehensive operations manual.
  • Office Management: Supervise the procurement, installation, and maintenance of office equipment and technology to guarantee seamless operations.
  • Financial Oversight: Manage commission collections, budget oversight, and financial reporting to ensure fiscal responsibility.
Qualifications:
  • Experience in Real Estate: 1-2 years in the real estate sector, providing valuable insights and knowledge.
  • Exceptional Organizer: Skilled at managing multiple tasks and projects while maintaining focus on priorities.
  • Strong Communicator: Excellent written and verbal communication skills, capable of engaging with a diverse range of stakeholders.
  • Technologically Proficient: Familiar with Microsoft Office Suite (Word, Excel, PowerPoint, Publisher) and able to present information effectively.
  • Proactive Thinker: A critical thinker who approaches challenges with a solutions-oriented mindset.
  • Integrity & Confidentiality: High ethical standards and a commitment to confidentiality in all matters.
  • Adaptable & Composed: Thrives in a fast-paced environment, maintaining effectiveness under pressure.
  • Collaborative Team Player: Dedicated to supporting executive success, whether working independently or as part of a team.
  • Growth Mindset: Eager to learn and develop, with a commitment to personal and professional growth.
  • Confident & Assertive: Effectively communicates ideas and advocates for the executive and team as needed.
About Mill Pond Realty

Mill Pond Realty, founded in 1991, is a premier local real estate firm specializing in sales, vacation rentals, and property management. Renowned for exceptional service and extensive local expertise, we provide comprehensive support through a dedicated team of professional agents and managers.

Covering various areas, Mill Pond Realty excels in residential, vacation, and investment properties. Our commitment to community and excellence has garnered widespread recognition.

With personalized service and consistent communication, Mill Pond Realty guides clients through the real estate market with confidence. Choose our family-owned company for a truly local experience that prioritizes your property goals with unmatched expertise.