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Environmental Services Operations Manager

2 months ago

Frisco, Texas, United States Baylor Scott & White Medical Center - Frisco Full time

We are looking for an Environmental Services Operations Manager to become a vital part of our team, reporting directly to the Plant Operations Director. In this capacity, you will lead the holistic management of our Environmental Services (EVS) division. Your role will involve various critical functions, including personnel management, training, scheduling, and ensuring peak team performance. Working in close collaboration with the Director, you will establish the strategic vision, direction, and objectives for the EVS division while maintaining the standards of the larger organization. A key aspect of your responsibilities will be to develop and uphold departmental policies and procedures, along with diligent oversight of budgets, reports, and safety measures. Your expertise will guarantee compliance with all regulatory agencies governing EVS operations, reinforcing our dedication to excellence and adherence to industry benchmarks. If you have a strong commitment to leadership, operational effectiveness, and upholding high standards of cleanliness and safety, we encourage you to consider this opportunity to be a pivotal contributor to our team's achievements.
Key Responsibilities
Under the guidance of the Plant Operations Director, the Environmental Services Operations Manager will oversee the comprehensive management of the EVS division. Responsibilities include:

  • Supervision, training, and scheduling of personnel.
  • Formulate the strategic direction, vision, and objectives of the EVS division.
  • Establish and maintain departmental policies and procedures.
  • Oversee departmental budgets.
  • Manage departmental reporting.
  • Ensure departmental safety compliance.
  • Guarantee adherence to regulatory standards governing EVS operations.
Qualifications
  • High school diploma or equivalent preferred. Must possess the ability to read, write, and follow instructions.
  • A minimum of 5 years of supervisory or managerial experience in Environmental Services is preferred.
  • Ability to establish policies and procedures.
  • Capable of managing personnel and their schedules.
  • Understanding of and adherence to established cleaning protocols during daily operations.
  • As a hands-on manager, ability to perform routine cleaning tasks in assigned areas.
  • Ensure all equipment is maintained in optimal working condition.
  • Ability to perform additional duties as assigned by the Director.
  • Strong interpersonal and communication skills, both written and verbal.
  • Proficient in computer applications, including Microsoft Word and Excel.
Responsibilities
  • Oversee daily logs, discharge cleaning, patient room sanitation, floor maintenance, key and beeper management, supply inventory, laundry and linen oversight, staff scheduling, and overall management of the EVS division.
  • Conduct monthly staff meetings and maintain accurate meeting records.
  • Assist in training and educational sessions for staff, maintaining training documentation.
  • Develop policies, staff responsibilities, work assignments, documentation, and schedules.
  • Perform quality assurance rounds to ensure the quality of departmental work.
  • Respond to inquiries and requests related to Environmental Services.
  • Ensure staff completes all assigned tasks and documentation accurately.
  • Maintain effective communication across all shifts.
  • Ensure all departmental equipment is well-maintained and report any repair needs.
  • Manage the ordering and control of supplies utilized in the department.
  • Oversee linen ordering processes.
  • Complete and maintain all necessary reports.
  • Act as a liaison between EVS, guests, visitors, and other departments, ensuring their needs are met while maintaining high customer service standards.
  • Exhibit professionalism in all duties performed.
  • Work consistently and efficiently, maximizing productivity during assigned shifts.
  • Demonstrate initiative to enhance productivity.
  • If necessary, perform daily cleaning tasks according to established guidelines.
  • Exhibit thorough knowledge of infection control and sanitation practices, including the use of disinfectants and proper cleaning equipment operation. Train staff to ensure compliance with cleaning protocols.
  • Adhere to and enforce hospital hand hygiene and infection control regulations.
  • Meet all compliance requirements set by regulatory agencies.
  • Perform additional duties as required.
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