Insurance Account Manager

3 weeks ago


San Antonio, Texas, United States International Bank of Commerce Full time
Job Summary

We are seeking a highly skilled and motivated Insurance Account Manager to join our team at International Bank of Commerce. As an Insurance Account Manager, you will be responsible for assisting in the production of new accounts and the retention of existing accounts. You will provide prompt, efficient, and high-quality service to designated accounts in support of Producer activities.

Key Responsibilities
  • Aid clients with service needs and make changes to existing accounts
  • Perform essential functions to meet service and sales delivery standards
  • Interact with customers to provide information or respond to inquiries about products and services
  • Maintain and update electronic and transactional files
  • Receives phone calls and office visitors requesting quotes, changes to existing coverage
  • Follow up on outstanding claims and provide assistance in their resolution
  • Document all material conversations with insureds and/or carriers regarding exposures and coverages
  • Set priorities and manage workflow to ensure efficient, timely, and accurate processing of transactions and other responsibilities
Requirements
  • High school diploma or equivalent
  • All licenses as required by the State Department of Insurance to discuss and/or sell insurance
  • Current on all Continuing Education (CE) credits needed to renew license
  • Full knowledge of insurance products and usages
  • Knowledge of insurance rating and underwriting procedures
  • Ability to carry out complex tasks with many concrete and abstract variables
What We Offer

At International Bank of Commerce, we value leadership, community engagement, and relationship building that leads to a culture of excellence. We offer a dynamic and fast-paced work environment with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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