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Operational Excellence Manager
2 months ago
We are seeking a highly skilled and experienced Operational Excellence Manager to join our team at Brookshire Grocery Company. As an Operational Excellence Manager, you will play a critical role in ensuring the smooth operation of our stores, driving sales growth, and delivering exceptional customer service.
Key Responsibilities- Store Operations Management: Oversee the day-to-day operations of our stores, ensuring that all aspects of store management are running efficiently and effectively.
- Inventory Management: Manage inventory levels, monitor stock levels, and implement strategies to minimize stockouts and overstocking.
- Merchandising and Visual Displays: Develop and implement effective merchandising plans to drive sales growth and improve customer engagement.
- Customer Service: Ensure that all customers receive exceptional service, responding to customer complaints and concerns in a timely and professional manner.
- Team Leadership: Lead and motivate a team of store employees, providing coaching, training, and development opportunities to ensure that they have the skills and knowledge needed to succeed.
- Education: Associate degree in a related field, such as business administration or retail management.
- Experience: Minimum of 2 years of experience in a retail management role, with a proven track record of driving sales growth and improving customer satisfaction.
- Skills: Strong leadership and communication skills, with the ability to motivate and inspire a team of employees. Proficient in inventory management, merchandising, and visual display techniques.
- Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision insurance.
- Opportunities for Advancement: Opportunities for career advancement and professional growth, with a focus on developing the skills and knowledge needed to succeed in a rapidly changing retail environment.
- Collaborative Work Environment: A collaborative and supportive work environment, with a focus on teamwork and open communication.