Human Resources Generalist/Office Manager

2 weeks ago

Traverse City, Michigan, United States Precision Plumbing & Heating Full time
Job Title: Human Resources Generalist/Office Manager

Precision Plumbing & Heating Systems is seeking an experienced Human Resources Generalist/Office Manager to join our team. As a key member of our administrative team, you will be responsible for providing strategic HR support and office management services to ensure the smooth operation of our business.

Key Responsibilities:
  • Recruit, interview, and hire qualified candidates for open positions, collaborating with departmental managers to understand skills and competencies required for openings.
  • Conduct background checks and employee eligibility verifications, implement new hire orientation and employee recognition programs.
  • Administer human resource programs, including compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
  • Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
  • Attend and participate in employee disciplinary meetings, terminations, and investigations.
  • Administer various human resource plans and procedures for all company personnel, assist in the development and implementation of personnel policies and procedures.
  • Perform benefits administration, including claims resolution, change reporting, approving invoices for payment, and communicating benefit information to employees.
  • Monitor leave of absences, paycom experience is a huge plus, ensuring bi-monthly payroll is processed accurately with approved bonuses.
  • Train Managers on approval of working hours, bonuses, etc., as needed.
  • Develop and maintain affirmative action program, file EEO-1 report annually, maintain other records, reports, and logs to conform to EEO regulations.
  • Professional development, ergonomics, employment verifications, health and safety compliance, updating job descriptions, take lead in planning company events, conduct exit interviews.
  • Maintain human resource information system records and compile reports from the database.
  • Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices, review policies and practices to maintain compliance.
  • Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
  • Oversee a professional work environment that is warm and welcoming, remain loyal to the goals of the company while creating an environment for each person to be heard and respected.
  • Create cost-effective learning and development programs that provide internal development opportunities for employees.
  • Conflict resolution lead, in a quick, effective, and compliant manner.
  • Encourage and coordinate all continuing education, licenses, and certifications.
  • Arrange travel plans as needed for conferences and continuing education.
  • Participate in local HR organizations for mentoring, industry connections, and best practices within the community.
  • Supports and encourages a positive, customer-focused culture.
  • Seeks out efficiencies and best practices for the Administrative staff and helps them embrace these in their daily routine.
  • Desires to work side by side with our Administration team as well as Managers.
  • Creates and oversees office meetings, creative events, and networking events.
  • Leads by example, being quick to resolve issues both internally and externally.
  • Encourage positive and upbeat morale throughout the entire company.
  • Supports development of team members training, certifications, and licensing.
Requirements:
  • 3-5 Year Office Administration experience with 1 organization.
  • 3-5 years HR Generalist experience a plus.
  • BA or BS preferred.
  • SPHR or PHR certification preferred.
  • Experience in sales, service, or construction environment preferred.
  • Pass drug and background check.
  • Advanced HR business acumen.
  • Advanced computer skills (proficiency with Excel, MS Office, Outlook, Teams, Paycom, Google Calendar, etc.).
  • Strong verbal and written skills.
  • Exemplary judgment.
  • Effective and influential leadership qualities.
  • Confident presentation skills.
  • Motivational prowess.
  • Proven record of implementing improvements and attaining positive results.
  • Able to quickly resolve unexpected miscommunications internally and externally.
  • Operates with a high level of integrity, honesty, and authenticity.
Benefits:
  • Fully paid employee Medical Plan, with Dental and Vision available.
  • Paid vacation, Sick time/PTO, Holidays, and bereavement leave.
  • 401(k) with 4% Company Match.
  • Company Phone, Company uniforms.
  • Paid Continuing Ed.
  • Regular fun employee events and a great culture of support and care.

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