Client Solutions Expert

1 week ago


Raleigh, North Carolina, United States Vasquez Law Firm,PLLC Full time
About the Role

We are seeking a highly motivated and results-driven Client Solutions Expert to join our team at Vasquez Law Firm, PLLC. As a key member of our sales team, you will be responsible for conducting sales conversations to identify potential clients' problems and selling solutions that align with our firm's services.

Key Responsibilities:

  • Conduct sales conversations to identify problems and sell solutions
  • Oversee the client onboarding process to ensure a smooth transition to the legal team
  • Follow up with potential new clients to help them come to a decision about moving forward
  • Track and report metrics relating to marketing sales conversion data
  • Maintain records and enter critical data into the firm's systems

Requirements:

  • MUST BE BILINGUAL - INTERNATIONAL ROLE
  • Understand how to build a relationship with a person and the ability to interact with different types of personalities
  • Show empathy to potential clients and put them at ease during a difficult time
  • Know how to close a sale by creating urgency and promoting value
  • Demonstrate exceptional communication skills, both over the phone and in writing
  • Think on their toes and not get discouraged when things don't go as planned
  • Treat a call or meeting at 4:30 on a Friday with the same care and compassion as one on Monday morning
  • Follow instructions and understand the importance of policies and procedures
  • Be a team player that consistently acts with respect and integrity
  • Be tech savvy (we use law firm systems and cloud-based software)

About Us:

Vasquez Law Firm, PLLC is a rapidly growing immigration firm in North Carolina, dedicated to providing exceptional legal services to immigrants and their families. With over 35 years of combined legal experience, we know what it takes to get results in a wide range of practice areas. If you are facing a difficult situation, we are ready to put our experience and client-focused approach to work for you and your family.

We are looking for a results-oriented team player who wants to have a positive impact on people's lives while helping us grow our business. The person we hire must bring a high level of energy, positivity, and a can-do attitude to work every day.

Compensation:

$20 - $22 hourly



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