Account Manager
2 days ago
The Account Executive is responsible for managing customer accounts within their territory, including quoting, tracking, and forecasting sales. This role requires close collaboration with the sales team, customer service, and operations to maximize sales in their local territory and ensure customers receive superior service and quality products.
Key Responsibilities:
• Maintain accurate and detailed knowledge of each account in the assigned territory.
• Participate in the development and implementation of strategic and tactical marketing and sales business plans to increase gross profit and expand market share in the assigned territory.
• Communicate with current and potential customers on a regular basis, providing solutions as needed, and oversee all sales activity in the assigned sales territory.
• Coordinate with other members of the sales team, procurement, and operations as needed to generate sales and provide excellent customer service.
• Comprehend bid packages and requirements for retaining and establishing a strong customer base.
• Oversee and ensure that customer quotations are kept up to date.
• Maintain a customer database, forecasting sales and gross profit (monthly, quarterly, yearly).
• Ensure effective account management and maintenance of team accounts.
Requirements:
• Bachelor's Degree required, with a degree in Business, Supply Chain, or Finance preferred.
• 5+ years of proven sales experience in previous roles, with industry-specific experience preferred.
• Experience with a CRM system such as Salesforce required.
• A valid driving license and clean driving record.
• Excellent problem-solving skills with acute attention to detail.
• Exceptional written and oral communication skills.
• Ability to comprehend and foster complex customer relationships.
• Ability to work independently and as a team member.
• Capable of developing and maintaining effective working relationships with team members and other departments within the organization.
• Dedication to their department and a willingness to help other team members as needed.
• Ability to comprehend company policy, corporate directives, and infrastructures.
• Ability to coordinate with various internal and external stakeholders.
• Ability to prioritize work to meet time-sensitive deadlines.
What We Offer:
We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential. We offer individual development, on-the-job training, and development programs designed to help our employees grow in their careers. We also provide paid parental leave, education assistance programs, employee assistance programs, various healthcare plan options, and a 401(k) plan.
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