Cable Sales Representative
2 days ago
Job Summary:
We are seeking a highly motivated and results-driven Cable Sales Agent to join our team. As a Cable Sales Agent, you will be responsible for selling cable services to customers, resolving customer issues, and providing exceptional customer service.
Key Responsibilities:
- Sell cable services to customers through various channels, including phone, email, and in-person interactions.
- Resolve customer complaints and issues in a timely and professional manner.
- Provide exceptional customer service to ensure customer satisfaction and loyalty.
- Meet or exceed sales targets and performance metrics.
- Develop and maintain relationships with customers to increase sales and retention.
- Stay up-to-date on product and service offerings, as well as industry trends and developments.
Requirements:
- High school diploma or equivalent required.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and meet sales targets.
- Basic knowledge of Microsoft Office Suite and Windows operating system.
- Ability to type swiftly and accurately (20+ words per minute).
Preferred Qualifications:
- One year of experience in customer service, sales, or a related field.
- State or Federal work experience.
Working Conditions:
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.
Reasonable Accommodation:
MCI is an equal opportunity employer and provides reasonable accommodation to qualified employees with disabilities unless such accommodation would cause undue hardship.
About MCI:
MCI is a leading provider of business process outsourcing services, including customer service, sales, and IT services. We are committed to delivering exceptional customer experiences and driving business results for our clients.
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