Cable Sales Representative

2 days ago


Buena Park, California, United States MCI, LC Full time
Job Title: Cable Sales Agent

Job Summary:

We are seeking a highly motivated and results-driven Cable Sales Agent to join our team. As a Cable Sales Agent, you will be responsible for selling cable services to customers, resolving customer issues, and providing exceptional customer service.

Key Responsibilities:

  • Sell cable services to customers through various channels, including phone, email, and in-person interactions.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Meet or exceed sales targets and performance metrics.
  • Develop and maintain relationships with customers to increase sales and retention.
  • Stay up-to-date on product and service offerings, as well as industry trends and developments.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Basic knowledge of Microsoft Office Suite and Windows operating system.
  • Ability to type swiftly and accurately (20+ words per minute).

Preferred Qualifications:

  • One year of experience in customer service, sales, or a related field.
  • State or Federal work experience.

Working Conditions:

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

Reasonable Accommodation:

MCI is an equal opportunity employer and provides reasonable accommodation to qualified employees with disabilities unless such accommodation would cause undue hardship.

About MCI:

MCI is a leading provider of business process outsourcing services, including customer service, sales, and IT services. We are committed to delivering exceptional customer experiences and driving business results for our clients.


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