Experienced Maintenance Technician
2 weeks ago
Position: Maintenance Technician
- Location: Phoenix, AZ
- Department: Service
- Compensation: $45,000 - $52,000 plus incentives
Role Summary:
A1 Garage Door Service is seeking a proactive Maintenance Technician. In this role, you will be responsible for conducting our Annual Maintenance Club Tune-Ups and collaborating with our Door-to-Door team to install pre-sold products. You will work closely with the Area Manager and Market Lead to ensure an exceptional customer experience. Daily interactions with customers require a patient and respectful demeanor, as you will be the face of our company.
Key Responsibilities:
- Conducting Worry-Free Club Tune-Ups
- Enhancing membership value
- Performing thorough inspections
- Managing Door-to-Door calls
- Addressing recalls and follow-up calls
- Transforming negative experiences into positive outcomes
- Educating customers about their garage doors and inspection findings
- Focusing on membership value rather than upselling
- Executing safety inspections
- Receiving purchase orders and updating inventory accurately
- Assisting the Area Manager or Market Lead with technician load-outs
- Maintaining accurate physical counts in the warehouse and updating inventory systems
Required Knowledge and Skills:
- Proficiency in computer and tablet usage
- Familiarity with Google search and navigation systems is advantageous
- Experience with hand tools and mechanical tools is preferred but not mandatory
- High School Diploma or equivalent (GED)
Work Environment:
- Engagement in the sale of garage door installation products and services
- A fast-paced, results-driven work atmosphere
- Ability to operate a company vehicle with a valid driver's license
- Successful completion of drug tests, background checks, and motor vehicle checks
Tools and Equipment:
- Hand tools and mechanical tools
- GPS devices
- Tablets
Employee Benefits:
- Paid Time Off and Sick Leave
- Health, Dental, Life, and Vision Insurance
- Opportunities for career advancement
Note: A1 Garage Door Service reserves the right to modify job duties and essential functions at any time.
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