Administrative Coordinator for Home Repair Services
4 days ago
Ace Handyman Services is seeking an experienced Office Manager to join our team. As a key member of our operations, you will be responsible for overseeing the day-to-day activities of our business.
Job Summary- Provide exceptional customer service, answering phone calls and responding to emails in a timely manner.
- Manage scheduling, including booking work orders and adjusting the schedule as needed.
- Handle customer service issues and provide solutions.
- Write thank you notes to customers after each work order.
- Keep a log of warranty calls and proactively address them.
In addition to these responsibilities, the successful candidate will also:
- Manage time-off requests and WebScheduler accommodations for Craftsman/Apprentices.
- Dispatch work orders at the end of each day.
- Prepare payroll.
- Place ads for employment.
- Conduct phone and face-to-face interviews with potential employees.
- Conduct new hire orientation.
- Maintain employee records.
The estimated salary for this position is $65,000-$75,000 per year, depending on experience.
Requirements- High school diploma or GED.
- 3-5 years of administrative assistant/scheduling experience.
- Comfortable with sales.
- Adaptive to technology.
- Strong customer service skills.
- Excellent office management skills.
- Great multitasking and prioritization skills.
- Exceptional communication skills.
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