Account Coordinator, Rakuten Card Linked Offer Network

3 weeks ago


Lexington, Massachusetts, United States Cartera Commerce Full time
About the Role

The Account Coordinator, Rakuten Card Linked Offer Network will play a key role in supporting our Sales team to build the most rewarding online to offline offer network. This position will assist in the execution of promotional campaigns that win new client accounts and drive client sales efficiently and effectively.

Key Responsibilities
  • Prepare, file and retrieve sales-related documents and media assets.
  • Support sales team throughout the sales and client renewal process.
  • Interact with external clients to support the overall client partnership and campaign execution.
  • Liaise with internal teams to ensure proper pre-and post-sales service.
  • Create detailed reports of campaign results to deliver merchant value.
  • Update internal databases and leverage internal tools to enable campaign execution.
  • Conduct research on prospective clients.
  • Communicate customer feedback to Marketing, Sales and Product Development teams.
  • Perform market and competitive research.
  • Assist with the creation of promotional materials (e.g. presentations and sell sheets).
  • Communicate with sales, marketing and operations to ensure that merchant renewal deadlines are well-understood.
About You

We are looking for a highly motivated and detail-oriented individual who is passionate about building a business from scratch. The ideal candidate will have a strong understanding of marketing, sales, and analytical skills, and be able to thrive in a fast-paced entrepreneurial environment.

Requirements
  • BA/BS Degree in Business Administration, Marketing or relevant field
  • 2-4 years proven work experience as an Account Coordinator, Sales Coordinator or similar role
  • Hands-on experience with CRM software
  • Experience with marketing/advertising campaigns
  • Strong organizational skills with the ability to multi-task several projects
  • Possess strong written and verbal cross-functional communication skills with a problem-solving attitude
  • Ability to adapt to a rapidly changing environment
  • Strong work ethic and high energy
  • Attention to detail and ability to catch errors & suggest solutions
  • Proficiency with Excel and Outlook
  • Comfortable working with and learning new technology


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