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Product Support Specialist
2 months ago
Sysco is seeking a highly skilled Product Support Specialist to join our team. As a key member of our operations team, you will play a critical role in achieving company goals and objectives.
Key Responsibilities- Execute category management and other initiatives within assigned categories to drive business growth and profitability.
- Develop and maintain strong relationships with suppliers, brokers, and sales teams to ensure seamless communication and collaboration.
- Manage and promote local assortment within assigned categories to achieve company goals and objectives.
- Conduct local supplier reviews and negotiations using corporate best business practices to secure favorable terms and conditions.
- Facilitate corporate assortment training at the operation company as required to ensure consistency and compliance.
- Support inventory depletion process by identifying items to be discontinued and assisting in supplier negotiations to return products.
- Drive results on focus categories and support promotional activities and selling events to increase sales and revenue.
- Direct line of contact for local sales and communicate with and assist Sales on all issues to ensure timely resolution.
- Manage category equities and market pricing to support pricing integrity in conjunction with RevMan team.
- Collaborate and review Sales and GP results of Market Cost Price changes with Revenue Management team.
- Provide market commodity/industry news and updates to the sales organization to ensure they are informed and equipped to make data-driven decisions.
- Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functions.
- 3+ years of experience in a retail, wholesale, or distribution environment.
- Strong written and verbal communication skills to effectively communicate with all levels of the organization.
- Ability to manage conflict and reach quick resolution with facts and dialogue.
- Ability to multi-task in a fast-paced environment and prioritize tasks to meet deadlines.
- Strong organizational and planning skills to execute all merchandising standard processes.
- Ability to work cross-functionally and collaborate with dotted line reporting.
- Proactive attitude to highlight and address issues as they arise.
- Strong supplier negotiation skills and ability to form a professional working relationship with suppliers and brokers.
- Strong Excel skills to analyze data and make informed decisions.
- The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
- The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job.
- Travel 5%.
