Medical Support Specialist

2 days ago


Victorville, California, United States Biolife Plasma Services Full time
Job Description

Transform Lives with BioLife Plasma Services

We are seeking a highly skilled Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the development of lifesaving therapies.

About the Role

The Medical Support Specialist will be responsible for determining donor eligibility, managing donor adverse events, reviewing laboratory test results, and notifying donors of unsuitable test results. You will work under the direct supervision of the Center Manager and under the supervision of the Center Physician for medical issues.

Key Responsibilities

  • Donor Eligibility
  • Determine donor eligibility accurately and in a timely manner, to include proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE) as required.
  • Evaluate and manage donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the execution of Center Physicians standing orders and donor transport to emergency care facilities.
  • Manage donor deferral; reviews test results and notify donors of unsuitable test results per applicable SOPs.
  • Initiation and investigation of Post Donation Information (PDI).
  • Refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, problem solving, or guidance concerning medical or technical issues, including donor safety and eligibility.
  • Demonstrate continued competency in the performance of job responsibilities and complete periodic assessment with the Center Physician per applicable SOPs.

Requirements

  • Currently licensed or certified in the state where duties will be assigned: Registered Nurse (RN), Nurse Practitioner (NP), Physician Assistant (PA).
  • Current Cardiopulmonary Resuscitation (CPR) and AED certification required
  • Fulfillment of state requirements (in state of licensure) for basic IV therapy
  • Able to satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist
  • Minimum of two years in a clinical or hospital setting preferred
  • Effective communication skills
  • Detail-oriented
  • Customer service oriented
  • Basic computer skills
  • Willingness to work with other Center Medical Team members to ensure coverage of all operating hours

What We Offer

  • A diverse culture where you are treated like family
  • No overnight shifts
  • Tuition Reimbursement
  • Paid Training
  • Advancement opportunities
  • A chance to make a difference and save lives without risking your own

About BioLife Plasma Services

Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.

BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.



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