Vacation Rental Guest Experience Coordinator

1 week ago


Destin, Florida, United States Southern Vacation Rentals Full time

**Job Title:** Vacation Rental Guest Experience Coordinator

Location: Southern Vacation Rentals

We are seeking a skilled Guest Experience Coordinator to join our team at Southern Vacation Rentals. As a key member of our operations team, you will be responsible for ensuring that our properties meet the highest standards of safety, cleanliness, and excellence.

Key Responsibilities:

  • Perform regular property quality control (QC) inspections to ensure compliance with company standards.
  • Assist in maintaining accurate records of property inventory and supplies.
  • Coordinate the delivery of linens and housewares to properties as directed.
  • Support the processing of guest requests and resolve any issues promptly.
  • Participate in cleaning and refreshing properties to maintain high standards.
  • Provide exceptional customer service and respond to guest inquiries in a timely manner.
  • Maintain accurate records of mileage and submit weekly reports through Paylocity.
  • Other duties may include assisting with laundry tasks, ordering supplies, and performing other tasks as assigned.

Requirements:

  • A valid driver's license, auto insurance, and reliable transportation for travel between locations.
  • Ability to work a variable schedule, including weekends, holidays, and on-call shifts as assigned.
  • Proficiency with document management systems and Microsoft applications.
  • Excellent communication and organizational skills.
  • Ability to lift up to 25 pounds and stand for extended periods.

Estimated Salary: $45,000 - $55,000 per year, depending on experience and qualifications. We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.



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