Vacation Rental Guest Experience Coordinator
1 week ago
**Job Title:** Vacation Rental Guest Experience Coordinator
Location: Southern Vacation Rentals
We are seeking a skilled Guest Experience Coordinator to join our team at Southern Vacation Rentals. As a key member of our operations team, you will be responsible for ensuring that our properties meet the highest standards of safety, cleanliness, and excellence.
Key Responsibilities:
- Perform regular property quality control (QC) inspections to ensure compliance with company standards.
- Assist in maintaining accurate records of property inventory and supplies.
- Coordinate the delivery of linens and housewares to properties as directed.
- Support the processing of guest requests and resolve any issues promptly.
- Participate in cleaning and refreshing properties to maintain high standards.
- Provide exceptional customer service and respond to guest inquiries in a timely manner.
- Maintain accurate records of mileage and submit weekly reports through Paylocity.
- Other duties may include assisting with laundry tasks, ordering supplies, and performing other tasks as assigned.
Requirements:
- A valid driver's license, auto insurance, and reliable transportation for travel between locations.
- Ability to work a variable schedule, including weekends, holidays, and on-call shifts as assigned.
- Proficiency with document management systems and Microsoft applications.
- Excellent communication and organizational skills.
- Ability to lift up to 25 pounds and stand for extended periods.
Estimated Salary: $45,000 - $55,000 per year, depending on experience and qualifications. We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.
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