Apartment Service Technician

2 weeks ago


Nashville, Tennessee, United States Lion Real Estate Group Full time
Job Title: Apartment Service Technician

Lion Real Estate Group is seeking a skilled Apartment Service Technician to join our team at Hampton Chase, a 202-unit owner-operated apartment community in Nashville, Tennessee.

Job Summary:

The Apartment Service Technician plays a vital role in maintaining the day-to-day operations of our community, ensuring a high level of quality customer service and professionalism while adhering to company maintenance policies and procedures.

Key Responsibilities:
  • Ensures all company maintenance policies and procedures are followed
  • Ensures quality control checks of all final products (i.e. unit turns, preventive maintenance, rehab projects)
  • Walks community daily and inspects vacant apartments
  • Completes service requests in a timely and cost-efficient manner
  • Addresses all emergency service requests in a timely fashion, including on-call emergencies
  • Assists in maintaining and repairing structural, plumbing, HVAC, and electrical issues, including rehab units
  • Prioritizes service requests and unit turns
  • Paints and turns vacant units, including rehab units
  • Cleans and repairs swimming pools
  • Ensures the physical well-being and curb appeal of the apartment community including grounds cleanliness
  • Ensures all work assignments are completed according to Company standards
  • Assists with move-in and move-out procedures
  • Brings all resident issues to the attention of office personnel and informs community managers of any issues observed in housing units
  • Works together with service team to keep on-site shops in order
  • Coordinates with supervisor to order supplies while maintaining the appropriate expense budget allotted per community
  • Works collaboratively with supervisor to prepare for all city and internal property inspections
  • Ensures Company Safety Program and OSHA safety requirements are being followed and conducts routine property safety inspections
  • Maintains annual fair housing certification for maintenance (via Gracehill)
  • Maintains regular and consistent attendance according to required work schedule decided by the Company, including being available for on-call on weeknights and weekends
  • Provides exemplary customer service to residents, prospects, and guests and represents the Company in a professional manner at all times
Requirements:
  • High School Diploma or equivalent
  • 1+ year residential maintenance or related experience
  • 1+ year of experience in multifamily property management highly preferred
  • HVAC/EPA Certification preferred
  • Must Have Valid Driver's License


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