Operations Supervisor
3 days ago
We are seeking an Operations Supervisor to join our team at Feast Enterprises. This role is responsible for overseeing the guest experience, ensuring high-quality food and service, and maintaining a clean and safe environment.
About the Role:
The Operations Supervisor will be the first point of contact for guests, providing exceptional service and resolving any issues that may arise. They will also be responsible for training and leading team members to ensure they have the skills and knowledge needed to deliver excellent guest experiences.
This is a key leadership role that requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. The successful candidate will be passionate about delivering outstanding customer service and will be committed to creating a positive and engaging experience for all guests.
Responsibilities:
- Oversee the guest experience, ensuring high-quality food and service
- Train and lead team members to ensure they have the skills and knowledge needed to deliver excellent guest experiences
- Resolve any issues that may arise with guests or team members
- Maintain a clean and safe environment, adhering to health and safety standards
- Monitor and improve operational efficiency, reducing waste and increasing productivity
- Collaborate with other departments to ensure seamless execution of events and promotions
Requirements:
- 6 consecutive months of JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customer service environment
- Excellent interpersonal skills, ability to perform and understand basic math concepts (addition, subtraction, multiplication, division), ability to work well with diverse groups of people
- Proven analytical skills, good organization and planning skills, self-starter who takes initiative and willingly accepts responsibility
- BASIC knowledge of personal computers and related software applications, demonstrates integrity and ethical behavior
- Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant, ability to lift and carry 15-25 lbs
Compensation:
The estimated salary for this role is $65,000 - $80,000 per year, depending on location and experience.
About Us:
Feast Enterprises is a dynamic and growing company that values its employees and customers alike. We offer a competitive compensation package, comprehensive benefits, and opportunities for career growth and development.
How to Apply:
If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and cover letter, to us.
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