Client Services Liaison
4 days ago
About the Position:
We are seeking a detail-oriented Client Services Liaison to provide top-notch support to clients and customers of Project Redirect. This role involves handling administrative tasks, conducting research, and ensuring accurate performance in client accounts.
Key Responsibilities:
- Facilitate communication between management and clients
- Address client concerns and provide effective resolutions
- Identify and resolve participant issues
- Route problems/issues to relevant team members
- Coordinate document receipt and distribution
- Ensure timely account maintenance
- Prepare and process financial documents, including rates sheets, budgets, and vendor payments
- Maintain accurate records and files
- Collaborate with colleagues to achieve shared goals
- Stay up-to-date on program policies and procedures
- Main responsibility for resolving customer service issues and escalations
Requirements:
- Become proficient in all current Project Redirect waivers and programs (Training and Coaching provided)
- Answer incoming phone calls and direct them accordingly; prioritize independent call handling when possible
- Monitor and respond to incoming emails and computer messages
- Develop strong relationships with clients, customers, and colleagues
- Act as a link between the Program Administrator and stakeholders
- Be aware of calendar events and help with office coverage as needed
- Receive and distribute mail and enrollment documents correctly
- Forward mail and enrollment documents to data entry staff as necessary
- Handle manual timesheets and send them to data entry staff
- Verify manual timesheet entries before submission
- Support customer service efforts and address minor issues
- Analyze and fix web portal and website issues
- Interact with customers and consumers through various channels
- Compose correspondence for consumers as needed
- Assist with enrollment processes and complete enrollment accurately
Benefits and Salary:
Project Redirect provides a competitive annual salary range of $50,000 - $65,000, commensurate with experience, and a supportive work environment that encourages teamwork and creativity.
-
Client Service Liaison
4 days ago
Atlanta, Georgia, United States Quest Group Executive Search & Staffing Solutions Full timeJob DescriptionThe Client Service Liaison position at Quest Group Executive Search & Staffing Solutions is designed to provide exceptional customer service and support to our clients. As a liaison, you will act as the primary point of contact for customers, addressing their concerns and resolving issues in a timely and professional manner.In addition to...
-
Social Services Liaison
2 days ago
Atlanta, Georgia, United States HRM Services Full timeAbout the RoleAs a Social Services Liaison, you will play a critical role in facilitating resident meetings, encouraging self-sufficiency and housing stability, and educating residents on available services and their rights and responsibilities.The successful candidate will have excellent interpersonal skills, a deep understanding of social service systems...
-
Contract Client Liaison Specialist
4 weeks ago
Atlanta, Georgia, United States Quest Group Executive Search & Staffing Solutions Full timeCompany OverviewQuest Group Executive Search & Staffing Solutions is a renowned provider of executive search and staffing services.We are seeking a skilled Contract Client Liaison Specialist to join our team.Job SummaryThe ideal candidate will be responsible for providing exceptional client service, addressing client inquiries, and resolving issues in a...
-
Sales and Service Liaison
6 days ago
Atlanta, Georgia, United States Corporate Temps Full time**Job Title:** Sales and Service LiaisonJob DescriptionWe are seeking a detail-oriented Sales and Service Liaison to join our team. In this role, you will be responsible for troubleshooting and resolving product issues, as well as documenting customer interactions.ResponsibilitiesHandle customer inquiries and complaints via phone and emailProvide product...
-
Client Services Associate
3 days ago
Atlanta, Georgia, United States Mosaic Companies, LLC Full timeMosaic Companies, LLC is a leading provider of high-end tile and slab materials. We are seeking a Sales Support Specialist to join our team in Atlanta, GA.As a Sales Support Specialist, you will play a critical role in supporting the sales team by receiving and processing purchase orders, sales orders, and invoices. You will also serve as a liaison with...
-
Customer Service Liaison
1 day ago
Atlanta, Georgia, United States Peach Plumbing and Drain Full timeWe are seeking a highly skilled Customer Service Liaison to join our team at Peach Plumbing and Drain.The estimated salary for this role is $45,000 - $55,000 per year.Job SummaryWe are looking for an exceptional customer service professional to provide top-notch support to our clients. As a Customer Service Liaison, you will be responsible for communicating...
-
Customer Service Liaison
2 weeks ago
Atlanta, Georgia, United States Peach Plumbing and Drain Full timeJob OverviewPeach Plumbing and Drain is seeking a Customer Service Liaison to provide exceptional support to our clients. As a key member of our team, you will be responsible for delivering top-notch customer service through phone interactions, ensuring that our customers receive the best possible experience.ResponsibilitiesAnswer high volumes of inbound...
-
Nurse Liaison for Pharmacy Services
2 days ago
Atlanta, Georgia, United States Visante® Inc. Full timeAbout UsAt Visante Inc., we strive to positively transform healthcare through pharmacy. Our team of experts provides deep, contemporary expertise and innovation to help health systems accelerate strong financial and operational performance. We're committed to delivering high-quality services and fostering strong relationships with our clients and...
-
Social Services Liaison
7 days ago
Atlanta, Georgia, United States Talantage Full timeAbout the RoleWe are seeking a Social Services Liaison to join our team at Talantage, LLC. As a Social Services Liaison, you will be responsible for building relationships with program participants, landlords, and community partners. This is an excellent opportunity to develop your skills and make a positive impact.Responsibilities:Develop and maintain...
-
Customer Service Liaison
3 weeks ago
Atlanta, Georgia, United States Homewood Suites by Hilton Atlanta Buckhead Pharr Road Full timeThe Homewood Suites by Hilton Atlanta Buckhead Pharr Road is seeking a highly skilled and courteous Customer Service Liaison to join our team. This individual will be responsible for providing exceptional guest service, registering guests, making and modifying reservations, and ensuring that all guests have an enjoyable stay.This is a fantastic opportunity...
-
Customer Service Liaison
4 weeks ago
Atlanta, Georgia, United States Momentum Telecom Inc Full timeAs a Customer Service Liaison at Momentum Telecom Inc, you will play a critical role in delivering exceptional customer experiences. Your primary responsibility will be to serve as the primary contact for our Customer Service accounts with Voice MRR below $1,000, ensuring timely resolution of issues and maintaining a high level of customer satisfaction.
-
Client Liaison Manager
7 days ago
Atlanta, Georgia, United States Jet Management Executives Full timeWe're seeking a talented Junior Account Manager to join our team at Jet Management Executives. In this role, you'll be responsible for developing and executing sales strategies that drive revenue growth and exceed client expectations.Your primary focus will be on building and maintaining strong relationships with our clients, ensuring exceptional customer...
-
Business Development Liaison
6 days ago
Atlanta, Georgia, United States Trinity Social Services Full timeJob OverviewWe are seeking a highly motivated Business Development Liaison to join our team at Trinity Social Services (TSS). The successful candidate will be responsible for maintaining and enhancing relationships with current providers and referrals, as well as identifying new business opportunities in the managed care market.The ideal candidate will have...
-
Atlanta, Georgia, United States Atlanta Community Food Bank Full time**Overview of the Role**The Atlanta Community Food Bank is seeking a highly skilled Customer Service Liaison and Administrative Coordinator to join our team. This role will be responsible for providing exceptional customer service, ensuring seamless administrative processes, and supporting the organization's mission to end hunger in our community.
-
Nurse Liaison for Home Infusion Services
2 weeks ago
Atlanta, Georgia, United States Visante® Inc. Full timePosition Title: Nurse Liaison, Pharmacy Home Infusion ServicesServe as an expert clinical consultant to hospital staff, clinical educator, and advocate for patients, with the goals of raising awareness about the benefits of home infusion and optimizing the transition of care for patients referred to home infusion.As a clinical expert, you will educate...
-
Customer Service Liaison Specialist
4 weeks ago
Atlanta, Georgia, United States Atlanta Community Food Bank, Inc Full timeAbout the RoleThe Atlanta Community Food Bank is seeking a highly skilled Customer Service Liaison Specialist to join our team.This role provides information and assistance to partner agencies in person or by phone, email, or written correspondence. The successful candidate will interact directly with our Partner Agencies to answer questions, solve problems,...
-
Aircraft Liaison Engineer
4 weeks ago
Atlanta, Georgia, United States Sky Jet Services Full timeWe are seeking a skilled Aircraft Liaison Engineer to join our team at Sky Jet Services in Albany, GA. This role involves handling repair and modification designs, engineering analysis, and creating technical documentation.About the RoleIn this position, you'll play a key role in driving growth and ensuring top-tier product support for our customers.Key...
-
Customer Service Liaison
2 days ago
Atlanta, Georgia, United States OfficeTeam Full timeJob OverviewAt OfficeTeam, we're committed to helping you find work that matches your skills and interests. As a Customer Service Representative, you'll play a vital role in ensuring our clients receive exceptional support.About the RoleThis is a full-time position with a competitive salary of $45,000 per year, including benefits and ongoing training...
-
Service Team Liaison
2 weeks ago
Atlanta, Georgia, United States Fire Protection Services LLC Full timeWe offer a competitive salary of $45,000 - $60,000 per year, plus bonus opportunities. Our comprehensive benefits package includes company health insurance and 401K, as well as generous PTO.About Our CompanyFPS was founded in 1988 and is a locally owned and operated company dedicated to providing protection, support, and peace of mind to the communities we...
-
Customer Service Liaison
1 day ago
Atlanta, Georgia, United States Georgia Department of Human Services Full timeCompany Overview: The Georgia Department of Human Services is a dynamic state agency responsible for delivering vital services to its most vulnerable populations. Our mission is to strengthen Georgia by ensuring access to essential resources and support.