IT Support Specialist

3 days ago


Brighton, Michigan, United States Huron-Clinton Metroparks Full time
Job Overview:
Huron-Clinton Metroparks seeks an IT Support Specialist to join their team. As a key member of the organization, this individual will provide technical assistance and support to park staff, ensuring seamless operations.

Key Responsibilities:
Monitor IT helpdesk ticketing system, answer incoming calls, troubleshoot and resolve technology issues, install and configure hardware and software, and develop user documentation.

Requirements:
High school diploma or equivalent, valid Michigan driver's license, experience with PC installation, troubleshooting, and repair, knowledge of desktop applications, programming, and databases, strong analytical and problem-solving skills, excellent communication and interpersonal skills, ability to work independently, and adjust schedule as needed.

Work Environment:
The successful candidate will work in a variety of environments, including office settings and outdoor locations. The noise level is generally quiet, but may be subject to weather conditions.

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