IT Technical Support Specialist

7 days ago


Brighton, Michigan, United States System Soft Technologies Full time

About System Soft Technologies

We are a leading provider of IT services, seeking an experienced Help Desk Technician to join our team. Our company is dedicated to delivering exceptional support and service to our clients.

Job Summary

We are looking for a skilled Technical Support Specialist to assist with the migration of Windows 10 to Windows 11 at various park locations. The selected candidate will provide top-notch technical support, including answering incoming calls, installing and supporting hardware and software, and resolving technical issues.

Responsibilities

  • Assist with the update and migration of Windows 10 to Windows 11
  • Answer incoming IT helpdesk calls
  • Install and support IT hardware and software
  • Resolve technical issues

Requirements

  • 3+ years of IT Technical Support experience
  • Experience installing, troubleshooting, and repairing PCs, laptops, and peripherals
  • Experience with MS Office Suite (Outlook, Excel, Word)
  • Ability to drive personal vehicles to and from service locations

Compensation

The estimated salary for this position is $50,000 - $60,000 per year, depending on experience. Benefits include health insurance, paid time off, and opportunities for professional growth.



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