Home Management Specialist
2 days ago
We are seeking a highly skilled and dedicated individual to join our team as a Client Coordinator at Nautilus Home Management LLC.
Job Summary
The Client Coordinator will be responsible for ensuring all contractual obligations are met, including routine home inspections and preventative maintenance planning and coordination with the team and subcontractors.
Key Responsibilities
- Primary interface for clients, responsible for routine communication to keep them updated on their home
- Go-to resource for the team to understand primary concerns of clients and coordination of visits
- Responsible for account life cycle management from client on-boarding to client sign-off of small projects and repairs
- Work to develop a home maintenance recommended plan for each account, ensuring long-term home maintenance plan is developed and communicated to the client
- Troubleshoot any non-predicted issues and develop best course of action to remedy
Requirements
- 2 years of experience in the Construction or Home Inspection Industry
- Strong communication skills
- Strong work ethic and professional standards
- Interpersonal skills and customer relations
- Ability to handle multiple tasks and remain organized
- Strong working knowledge of Google Suite products, Salesforce experience a plus
- Bachelor's degree or equivalent
What We Offer
- Secure employment with a competitive salary
- Medical Insurance
- Paid time off
- Holiday pay
- Life Insurance
- Home Maintenance benefits
If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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